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November 2021 by Letitia Sass
My experience with replacing my kitchen countertops with Ron has been a complete nightmare.I waited 15 years to finally get new countertops and less than 3 months after install the edges of my countertops literally started chipping. Ron assured me many times this problem would be corrected and he had new countertops for my kitchen. It’s been well over a year and I have reached out to him so many times, he always says he’s going to replace my defective countertops yet it hasn’t happened. I waited to write this review as I had hoped he would rectify the problem. I now realize I made a huge mistake picking Ron Osborn to replace my kitchen countertops.I will have to live with them as they are, as replacing them all over again is not financially possible for us. So disappointing, frustrating and unimaginable!
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October 2021 by Chris Mills
I really like our new countertops, backsplash, and sink, but my wife absolutely loves them! This was an incredibly easy project from design, to quote, to order and installation. Everything was on time and on budget. Ron is a true craftsman and expertly performed the installation and made the entire project easy from start to finish. We couldn't be happier. Thanks again!
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December 2019 by Teresa Eastland
I purchased my countertops and sink about 5 years ago, and my sink started cracking this year. I contacted Ron in July about what my sink started doing. He said he would take care of it, and it is still not done and it is December 5. I've had to deal with the manufacturer directly because Ron is "too busy" to take care of warranty work. I would not recommend these counters and sinks to anyone.
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September 2019 by Tina Foland
amazing customer service and work. im very impressed and will do business with them in the future!!!
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June 2019 by Bruce Sharp
Quality work, quality people! I would recommend to anyone!
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November 2018 by Ed Buckner
Ron, RD, and Gene were very friendly, knowledgeable, and skilled. They were quick and met every appointment on time. Our kitchen countertop and backsplash exceed expectations . We are very happy Countertops by Design did this work for us.
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April 2018 by Gene Angermayer
Great people and great work
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December 2017 by Charles Smith
good people
