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January 2024 by Joshua Woelmer
Great banking experience! The tellers and associates are always helpful.
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November 2023 by Reney Hoover
Yes, the staff turnover is happening, but some of them have moved to different positions in the bank.I've never had any problems with anyone there! I bank there & so do all my family. As far as I know, all the staff, including the president, Blake, at times come out to greet you when they're not busy. They take time for their customers, which is my experience. They do so much & it's usually with a smile on their face.
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October 2023 by brandon haynes
Sarah was phenomenal! I messed up the account number for a several thousand dollar refund check and she absolutely saved me!!
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September 2023 by J M
Great service
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August 2023 by Kevin Johnson
The staff turnover has led to longer wait times and more errors. Should strive to retain staff the old staff was phenomenal and friendly
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August 2023 by Jeremy McCoy
Wonderful people that work hear and happy to answer any questions you may have!
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July 2023 by Sean Fahey
Never had any bad experiences. Staff are friendly, helpful, and are attentive when servicing my accounts. I don't foresee switching unless I moved outside the area.
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December 2022 by LeeAnna Hall
People are always nice ?
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August 2022 by Stacey Hopkins (Porch monkey)
Thank you so much for first option Bank for helping me get everything squared away leaving with a clean slate and I pray that your bank does better and I pray that your staff seems to find their way and all is well with you on my way to a new bank thank you for your time
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July 2022 by Garrett Stanchfield
Best bank ever
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October 2021 by Stacy Hopkins (Fallout)
Thank you so much for first option Bank for helping me get everything squared away leaving with a clean slate and I pray that your bank does better and I pray that your staff seems to find their way and all is well with you on my way to a new bank thank you for your time
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August 2021 by Stacy Hopkins
Thank you so much for first option Bank for helping me get everything squared away leaving with a clean slate and I pray that your bank does better and I pray that your staff seems to find their way and all is well with you on my way to a new bank thank you for your time
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May 2021 by Aaron S.
Great customer service. They treat you like family. They are quick to get things done as well. They also contribute to our local community.
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May 2020 by Fred Thomas
Everyone has always been very friendly and helpful
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February 2020 by John S.
I was seriously disappointed by the total lack of empathy on the part of the bank and so little consideration for anything but the profits of the bank. I am not saying they are evil. I am saying, they have no clue what customer service is. They should have sought different career choices with no contact with humans.
