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November 2023 by Janie Beardslee
We had such an excellent experience buying our truck through Victory Chevrolet GMC that we bought an SUV from them just a few weeks later. The entire staff is focused on customer satisfaction. They seem to work together like a "well oiled machine" that puts the customer first without any hint of competition for the sell. We drove over 50 miles to work with them, even though there are a number of dealers close to our home, and will do so again!
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November 2023 by Chris Brey
We had an incredible experience with Victory long distance from Texas! We love the vehicle we purchased and they delivered hundreds of miles away. Thanks so much!!
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October 2023 by Kyle Henning
I found the truck I wanted but it was on a different dealer lot. They were able to transfer the truck and complete the sale in one day. Ty Hosmann was our salesman and he was awsome. I never felt pressured in any way to make the purchase. Overall a great experience
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October 2023 by Kevin Sullivan
This is a volume dealer, they are up front and honest. I needed to downsize a family hauler for a gas sipper and the staff was great. I don’t know that I ever felt more comfortable at a dealership. There were a couple of back and fourth negotiations but to be honest they got extremely close to where I wanted to be in a very short period of time. All said and done it took me about 90 minutes to test drive, evaluate my trade and walk out with keys and paperwork. I left with a deal that I was extremely pleased with. I didn’t feel pressured at all. It was a great experience.
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October 2023 by Amanda Todd
We drove our son 2 hours to look at a platinum f350. We were told it was a clean healthy truck. After about 10 min of inspecting it my husband found a huge leak of oil around the oil pan. It looked as if it was held on by caulk or silicone. When I told the dealership we were no longer interested they did not even ask why. When I called to speak with a manager he told me the truck was as is because it’s lifted. He said that they knew the truck needed repair and when I asked why we weren’t informed he could not give me an answer. Never once as an issue mentioned to us. I told him he had no integrity to sell a truck in that condition. I asked him what would happen when someone drives away and breaks down and his response was “ what if someone gets struck by lightning”. I WOULD NOT BUY FROM THESE CROOKS! I would give them zero stars if it was possible!!!!!!!!
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October 2023 by Sarahi Resendiz
I went in for an oil change which I had scheduled 2 days beforehand. The men helping train was in a very bad mood. Not sure if I will be back with my other vehicles. The oil change service was completed in a timely manner but the customer service from the older people there in the front desk, to me, was not the best. Could be in a better mood while helping customers out.
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September 2023 by D J
Worked with Devin Whitehead for the second time in few months. We bought 2 cars. I messaged him to see what he had to be on monthly payments including sales tax and warrenty. We got what we ask for. I hate going to car dealerships when they work for themselves and not you. Both times it was hassel free. Thanks so much to everyone that works at victory
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September 2023 by Kaden Degraffenreid
I had went up there to buy a car, Devin was an amazing help! He was quick, very informative, and respectful. Hands down one of the easiest people I have delt with. He had my payments set to exactly where I needed them to be. I appreciate him a lot! Great help, a great place in general.
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September 2023 by DAVID MILLS
Enjoyed our buying experience with Victory GMC on our Sierra Denali. Tom Famuliner was terrific from start to finish in helping get the deal done. Easy buying experience and super pleased with our truck choice.
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September 2023 by shellie galley
Don’t buy from victory Chevy of Paola Ks. My son, a first responder who serves his community , just bought a truck from victory Chevy of Paola. Got the truck home and had multiple issues . Went back to dealership and was basically told - too bad ! Very disappointed ! I will be writing on as many social media spots as able and sending to friends this info. Thank
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September 2023 by Shellie G.
don't buy from Victory Chevy of Paola Kansas . my son , who is a first responder and serves his community , bought a used truck from victory Chevy of paola . He got it home and had multiple issues . He went back to the dealership to basically have them say - too bad! very disappointed . don't buy from them. I will be writing on as many social medias as I can to spread this information.
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September 2023 by Tre Tre
My sons car kept shutting down on him. We brought it in to get it checked out. (Always buy the extended warranty.) At first they thought it was belts and timing chain, they fixed that. We picked up the car it did the same thing. Spoke with Michael Toll who is the service manager and he said bring it back. When I tell you he was informative, kept me in the loop, understanding, sympathetic and funny I am not lying. Michael, you deserve a raise and I appreciate you and your staff.Thank you for making this easy and stress free.
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September 2023 by Jeremy Shields
We were extremely impressed with Victory. They went above and beyond to find the exact car and trim package my wife wanted (as it was not on their lot) and still gave us the best price in all of the city! Thier price brought me in. Thier sales team will bring me back every time I am shopping for any GM product. Well worth the 1hr drive! Thanks Victory!
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August 2023 by Ashley Manke
WORST PLACE TO BUY A CAR! We recently just got a car fromhere less than 5 months ago. Stillto this day we still find things fromthe previous owner. Detailed and Service Department is an absolute scam! The car wasn’t cleaned very well and to top it off the fluids wasn’t replaced in the car before we bought it Which has led to multiple Problems on top of other problems.We now have to pay $3000+ to get a car fixed that we haven’t had very long. To make things even worse I was talking on the phone to a employee there and the best they had to offer me was to test drive another car. Like are you kidding me right now?! Worst place to do business with ever! Im pretty sure they just look at the car and make sure it drives some and slaps a sticker on it for sale. Don’t even get me started on Tanya. She helped other customers over us leavening us to sit in the corner forever and acted like she cared. Nope just wants a sale. On top of that she spilled a drink in our car and acted like she didn’t do it, then went to go get something to clean it up. Higher pants are suggested because what we seen was something we didn’t expect. Morale of the story shop somewhere else that will actually take care of you then this money hungry dealership. On a plus note the only person there that has a heart is the finance lady. She’s the only person that will actually try to help.
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August 2023 by Travis Desbien
I live across the state and after speaking with Tanya over the phone and through text about a Tesla Model 3 I decided to take the 4.5 hour trip to Paola to check out the vehicle in person. Tanya was an awesome saleswoman who was very helpful and always quick to respond to any requests I had. The car was in awesome shape and very aggressively priced. They offered me a very fair trade in on my vehicle and the total experience was a please. Great dealership and people to deal with, highly recommend!
