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September 2025 by Gary Cook
They don't offer negative star ratings so a 1. Prescription was supposed to be ready Friday, I called not ready. I call Saturday around noon and I am told it would be ready at two. I arrive around 2:30 to be told that they were finishing it up. I get back in line after 25 minutes only to be told they were out of it!! Tech from the back says we have a little, pharmacist says 15-20 minutes. 37 minutes later they finally give me 10 of the 180. For those keeping score I was there over an hour . Now I have to go back Monday for a new adventure in the nightmare that is Dillions Pharmacy!
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September 2025 by Brandon Radell
This is the 4th time Dillons has shorted me on my meds. So be sure to count your meds. And as for the pharmacist's they are the most hateful inconsiderate so called professionals I have ever seen.
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December 2024 by Donald Marshall
Very seldom have prescriptions ready after sending text stating ready for pick-up! Usually be about 20 minutes, expecting people to shop. I sit and wait, don't like BS!
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October 2024 by Kimberly Grissom
The people are really great that work there. Problem is there isn't anybody working there. Used to me you could pick up a prescription in an hour or two, now it's two days later, if they have it!
They need to fix these problems or I'm finding another pharmacy!!!!!!
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October 2024 by Michelle Jordan
This used to be a great place to use. Now they are so slow because management changed the way of doing things. 15 people waiting line. Crazy
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September 2024 by Megan Ecton
Terrible pharmacy they tell you your medicine will be ready at 12 and at 6:30 you get there and it’s not ready. Line of 10 people wouldn’t open another register. Called in advance after this happening several times and assured it would be ready and 20 mins in it’s still not ready. Would go somewhere else if they had the medicine. No one carries it and it’s backordered at every other pharmacy but here. Would never recommend.
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September 2024 by Dan Twire
Super slow and never has a script ready until you go in and have to wait. Just hope you’re never in a hurry.
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June 2024 by Kansas Girl
Been going here for a long time. I now live 30 minutes away but still use Dillons. They are worth the drive. Sometimes there may be a wait but like I said definitely worth it. Thanks Dillons for always taking good care of me and my family. Wish you were still in Joplin.
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February 2024 by Janice McCourt
They don't care about HIPAA laws.
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January 2023 by Marilyn C.
I like Dillons in Pittsburg, Kansas. It's a Kroger store and reminds me of Jewel Stores and Dominick Food stores in Chicago when we used to live there about 9 years ago. It's not a mega store like Walmart, but it has better quality of Food and the best customer service I've seen while living in Missouri. I live in Webb City, MO and we used to have a Dillons back when the Tornado hit Joplin, MO back in May 22,2011. My family was living in Joplin when that happened. They always shopped at Dillons. Dillons lost their Joplin store in that Tornado and they never rebuilt it. This supermarket was surely missed by our family. My husband and I found their store in Pittsburg Kansas and drive 29 miles to shop with our large shopping order of groceries because they are the only supermarket in the Sw corner of 4-States that is economic and customer oriented that provides a large inventory of quality brand named foods at economic pricing and offers advertising and sales each week. Walmart can't compete with that. Walmart has 4 stores in Joplin/Webb City and at times cannot meet the demands of the needs of the population in this area as they can't refill their stock. I got tired of shopping at Walmart as I could never find anything for weeks (and got tired of running around to all 4 stores ) shopping just to find a item that they advertised and couldn't find in their unstocked shelves (we never know if it's a stock problem of employee not restocking.). Dillons rarely has that problem. Another store I frequent is HyVee in Springfield, MO. I also like traveling the 69-70 miles just to grocery shop. I'd like for both Supermarkets to build their stores in Webb City, MO. Our town is right next door to Joplin's airport. We have huge parcels of unused land that need to be filled (hint hint) and both Dillons and HyVee would be welcomed into our community if Joplin can't make a decision on what their community really needs. Come on Dillons -- Can you rebuild that store you lost in Joplin and this time build it in Webb City?
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November 2021 by Jennifer Wang
This place really saved me. I needed some needles for a medication my doc forgot to order for me. I was able to call and they had soem waiting for me when I got there, even though this is not my regular pharmacy.
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October 2021 by Leonard Hopper
In 17 years dealing with pharmacies, worst one I’ve ever dealt with. Ordering from a nursing home for multiple people, you’re lucky if you get stuff in a week.
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September 2021 by Michael Imhof
They have always been good to me when we visit from Wichita.
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August 2021 by Alyssa May
Would give negative stars if I could. never been treated worse at any pharmacy. Rude as hell and didn’t know what they were doing AT ALL. better off having your prescriptions sent to Walgreens.
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September 2020 by Tena Schlee
If I could leave a negative amount of stars I would. Extremely upset with my experience today. Called in a refill this morning, their automated system said it would be ready after 2pm, I waited until 5:30pm to go pick it up. Upon arriving I was told there was a problem with my insurance and that it would only take a couple of minutes to fix. After waiting about 15 minutes I went back to the counter and asked if it was ready, at which time I was told they were working on it and it would be "a couple more minutes". After waiting another 15 minutes I left, I will have my scripts sent elsewhere to be filled from now on!
