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August 2025 by Monica Smetana
Equity bank in Pittburgs has the most remarkable staff, always helpful and quick to greet you when you arrive even during very busy times. Jennifer is always helpful getting documents notarized when needed and all of the tellers are simply magnificent! Thank you for demonstrating/ giving such exceptional customer service.
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July 2025 by Dallas Kranker
Equity Bank has always met my banking needs both for personal and business for years. Angela is always cheerful and gets any issues I have taken care of quickly. Natalie has also been very helpful in helping me with saving bonds.
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July 2025 by Bismark Gonzalez
Jennifer is great! I had received a mortgage payment coupon that showed my payment was less than half of what it normally was. Jennifer was able to see that a payment I made earlier was accidentally posted incorrectly so instead of paying it down, it was prepaying the next month. She was able to get it all resolved quickly and with a great big smile on her face. Great service can be hard to find but not here, and not with Jennifer or anyone at the bank!
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July 2025 by Jamie Stephenson
Equity Bank in Pittsburg is hands down the best banking experience I’ve had. The tellers are always friendly, professional, and go out of their way to make sure every transaction is smooth and stress-free. They greet you with a smile, know many of their customers by name, and truly make you feel valued.
It’s rare to find a place where excellent customer service is so consistent, but the team at Equity Bank delivers every single time. I highly recommend them to anyone looking for a bank that truly cares about its customers.
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July 2025 by Richard Stephenson
Outstanding Local Banking Experience!
I’ve been banking with Equity Bank for a while now, and I couldn’t be more impressed. The staff is always friendly, professional, and genuinely helpful — they make you feel like more than just an account number. Whether I’m stopping by the branch or calling in with a question, the service is fast, clear, and personal.
I also appreciate how they combine small-town values with modern banking tools. Their mobile app is super easy to use, and I’ve never had any issues managing my accounts, deposits, or transfers. It’s refreshing to have a bank that’s not only convenient but also truly invested in the community.
If you’re looking for a reliable, customer-focused bank that still knows your name — Equity Bank is the one!
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July 2025 by Madison Stephenson
Best bank around!
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July 2025 by Jeanna
This place and the girls in it are great!!! Would recommend banking with them to anyone!!
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July 2025 by Michael O'Dell
Tellers and other staff have always been pleasant and helpful. Definitely the best bank I've ever been in.
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August 2023 by Mathew “JAZZ JAMESON” Jameson
Great great great.Teacher
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June 2023 by Martin Dupslaff
Excellent service and very friendly people! Never a long wait.
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December 2021 by Raymond Bin
Account was flagged for fraud. A $40 transaction so they deactivated my debit card to safeguard my account - fair enough. Problem is I’m a truck driver and away from home. They said I can go into the branch and get a new debit card. Told them I can’t - truck driver and traveling. I need access to my money. I suggested activating it while I’m on the phone so I can use an ATM so I can get cash and then deactivating it again until I can get into the branch. Or just allow the $40 transaction because I’m willing to lose $40 so I don’t lose access to all the $$ in my account. The $40 was for a membership I used to have that I cancelled 2-3 months ago. Teller was super nice and tried to help but finally gave the call to the branch manager who was beyond rude and eventually hung up on me. I’ll be switching banks, closing my account, and they will NEVER have a positive thing said about them from me. Horrible horrible experience. So now I have to travel hundreds of miles back so I can withdraw some cash so I can eat. Yup been without for 2 days. But all this grief and pain at least has its irony. The $40 transaction was paid out of my account. So the whole thing they were trying to prevent happened anyway and they are losing a long standing account holder. I’ve been there since it was first federal. Any bank that will allow their customers to go without their money while traveling to prevent fraud that they didn’t/wouldn’t stop…is a place I can no longer do business with.
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February 2021 by Jay T.
Great bank. I love the no ATM transaction fees. Also no monthly Maintence fees. Bank staff is friendly. Great place to do business.
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December 2020 by Mathew Jameson
Great great great.Teacher
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November 2020 by Denis Miller
Will be switching soon
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July 2020 by Sloan Geddry
After being forced to open an account here and then having it for 8 months, I asked to close this account (due to the constant mistreatment, belittling, comments against those of a different skin color, and rumors being spread about customers by the manager) so I zeroed out my account and shredded my debit card. A WEEK later, I got a text saying there was an error with my account. I looked at the app, and something had gone through over the weekend. I got an overdraft charge, and my ex-manager refuses to refund the $35 overdraft charge. She said I had plenty of time to make my account positive, but I wasn’t aware that my account hadn’t been closed, and my card had not been deactivated. I know that this falls under bank error and the refund should be given. Customer service can’t help, as the only one that can refund it has personal issues with me because I quit. After MONTHS of being bullied, hating going into work, and putting up with the harassment from my manager, I am tired of letting her get away with everything. So here’s my story, and I refuse to pay the overdraft charge I shouldn’t ever have to pay, had everyone done their job right.Edit: I noticed that after posting this, someone refunded the charge so my account was able to be closed. I never got a call about it, or an apology for my mistreatment. I’m glad sharing my experience online made someone stop and think about what’s really going on here at Pittsburg. I wonder how many customers Jennifer takes advantage of that don’t know about banking like I do. I will never recommend this branch while Jennifer is still manager.
