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February 2024 by becca terry
Will not go back to get any kind of jewelry. Went last night to get my husband something. Waited for 15 minutes, and the lady working saw me and did not ask if I needed help. There were 2 women helping 1 lady. My husband had this issue 8 years ago, which is why he doesn't go back. It's sad when you go and wait and they see you and ignore you for 1 person when 2 were working. Most the employees are rude there anyway that why I go to Joplin JC Penny to shop there. Will not go back . Need to be friendlier and hekp out when needed and not make people wait and never ask if you have been helped.
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February 2024 by Jennifer Ezell
I love how clean and organized the store is, and the staff is very friendly. The clearance racks have the best finds!
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May 2023 by Alexa Daniels
SO SMALL. barely any plus size the jeans are good but such a small jc pennys wish it was bigger
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May 2023 by Sharon Brown
JCP just isn't what it used to be. Jeans selection is very meager, with nothing trendy. And everything is just too expensive for being so plain and boring.
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March 2023 by Tanya Glessner
Middle of the road on prices-just depends on the sales. Staff always seems very friendly and helpful. The juniors department never seems to have much of a selection but the other departments are stocked up well.
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January 2023 by Renee Roberts
Dress shopping and variety and prices were great. We came at the end of a sale so some selections and sizes were gone, but still good.
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January 2023 by David Mcquire
Great selection the stores really clean but if you need an employee help you have to look for a group they all stand around talking to each other not concerning themselves much with the customers
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January 2023 by Michael Kimrey
Little pricey for me. But I did find a great deal on a vest.
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December 2022 by Michael Savage
Great place to shop, and work.
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November 2022 by Steven Kirkland
Went here for the jewelry department. Ended up ordering an online only availability item and the lifetime warranty from Penny's website. With free UPS Ground shipping, it arrived within 4 days of ordering.
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November 2022 by Erica Martens
Amazing customer service and quality brands for almost any occasion.
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November 2022 by Alex Szwedo
I thought they went out of business I didn't know there were any still open it kinda cool
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September 2022 by Melynda L
Always hot in the store, like the AC is constantly broken. There is a slight smell, like the store is just old. Staff was friendly and polite. The store was clean and everything seemed well organized.
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August 2022 by Michael James
Not much of a selection in the Big and Tall but at least they have the section unlike many other stores in town
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May 2022 by Mary Soodsma
Clean and organized. Very helpful and pleasant clerks and knowledgeable about size to fit me.