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October 2023 by Frank Campanaro
These people that work at this bank are so nosy and will ask you how you acquired every single cent that you have in your Bank Account along with ask you every other question under the Sun. I won't be banking here anymore because of how dang nosy these people really are.
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June 2023 by Misha Carney
Yeah I don’t see how these people have low ratings. Every experience I have had here had been nothing but positive and full of people who go above and beyond their duties to help me. Jeri is great and so is Miss Valasquez, as well as the rest of the associates. The people who have bad reviews were probably being insufferable to the staff and just want to complain.Thank you all for always taking care of me. From the time I opened my account with Nina, who transferred up until now, I’ve had nothing but good people help me.
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January 2021 by Jessica Hersh
Great service always friendly when coming here.
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July 2020 by Jo Williams
Always friendly and helpful. I have been doing business here for omre than six years and have never had a bad experience. They are always patient with any and all of my questions and requests. By far the best bank I have ever dealt with
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March 2019 by Avrin Chapman
Staff is very friendly and helpful. Very pleasant and hospitable environment. Quick service, lasting impression. And free dum dums. Thanks guys!(and ladies)
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October 2017 by Josh T
I love this place!!! ðŸ‘ðŸ½The staff here is AMAZING! They are all so helpful, fun and knowledgeable with all my needs. This particular location is by far the best Great southern in America I've visited. I always leave here completely satisfied and happy knowing that all my issues have been fixed. I cannot express enough in the words how amazing this bank is.
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January 2017 by Samantha Marshall
When my account had a random charge and it was rent day, the staff was very friendly and competent and were able to help me in a timely manner. I live 30 minutes away from the nearest Great Southern and I don't think I'm going to close this account any time soon.
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January 2017 by Dana Burton
This is a wonderful bank! The staff are warm and friendly!
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June 2016 by Michelle Martin
Completely incompetent staff. I had to go in three times to get my address changed and another three times to get my name changed after I got married. They apologized each time when I explained the situation and my obvious frustration, but that wasn't enough to get them to fix the issues and change my account. I have had to give them the proper documents of my name change twice, and have had to sign the name change documents three times, and am still waiting on my account to be changed. If all you want to do is make a deposit or withdrawal money, they're fine, but if you need any changes to your account, avoid this location at all costs.
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April 2016 by Brian Bush
I was a customer from Fifth Third bank and walked into this location to inquire about the account to see if everything went smoothly. I was told i was in a basic account and that my bounce protection was activated. I did not want and yet kept it active incurring fees, plus i was never told of any accounts that would help my needs and only one girl knew what she was doing to be able to help me with my situation, before contacting the home location in Springfield to get what i needed. Misinformation and not honoring the transfer caused me to move onto another bank.
