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February 2024 by Willa Gwyn
Tiffanywas so kind and had such a gentle approach when dealing with my concerns on my account. 10/10
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December 2023 by Malisa Hanna-Allen
Payroll and deposits are not hitting my account. Technical difficulties with others money is not acceptable ! This is the third time Commerce.
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October 2023 by Irene Brennan
ROELAND PARK COMMERCE BRANCH,
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August 2023 by donna bresaw
they do not answer this phone number! It is sent directly to vm! and I have left 3 vm requests for a return call but have not heard from them @ all! very unhelpfull from this view!
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May 2023 by Amanda Lawlor
Went to the bank today really close to closing time. I was aware I was cutting it close, but saw that they still had one lane open with the green light on. Pulled up and waited for them to say anything and nothing. Pressed the button for service and was told they were closed. It had just turned noon to the minute and I only pulled up at all because they had the sign on that that lane was open. All the other lanes were closed. With customer service like that I don't need to have my money with Commerce Bank. I know it's a little thing, but there are other banks that care. Commerce lost a customer today.
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September 2022 by LeAnne Vigil
they refuse to take responsibility for their banking error.
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May 2022 by Margo Allen
Natalie at this location was sensational! She was efficient and listen to my concern about charges on my debit card. She got on the phone and fixed it immediately with a smile on her face the whole time. Thank you so much Natalie for your over the top customer service!
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November 2021 by Sophie Mitchell
I want to thank Renata for her help today. She was very sweet over the phone and very understanding of my situation. Thank you for your help!!
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August 2021 by Kevin “BlessUSA” Brown
Best Customer service.
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August 2021 by Tessa
Very poor customer service, I had to leave and went to Capitol Federal down the street instead.
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November 2020 by Andrew Bonci
This branch is a very welcoming place for both customers and employees. I have banked with this particular branch since they we located in the Mission Hy-Vee. They are kind and conscientious in all of their endeavors.I do recognize the following. This branch endeavors to achieve two broad goals that may escape the casual customer. First, they are there to serve customers' banking needs. Second, they train a large number of new employees who are entering the banking world. To this I say, "Kudos!" Additionally, I say that they are doing a hell of job and should anything fall the proverbial cracks they will address it and fix it post haste.There is little to no reason to rate this branch as if it perpetrates egregious offenses against its clientele. In fact, in the world of banking that has become increasingly automated and faceless, Commerce Bank has kept its face and personal touch for a small commercial bank. This should be celebrated on many levels.Perhaps my perspective derives from the idea that I don't come to be served by the world. I come to participate in the relationships that can be built in congress and community with those individuals around me. I recognize that I am no better than anyone around me. The employees at this Commerce branch always greet me with a smile and treat me as if I were someone deserving of said kindness and respect.Thanks for listening.
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September 2020 by DANIEL ALDRICH
OUTSTANDING team with Sam, Tianna and all. A real blessing for us to have them in the neighborhood. Great bank and great service.TY!
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August 2020 by Daniel A.
OUTSTANDING team with Sam, Tianna and all. A real blessing for us to have them in the neighborhood. Great bank and great service!Thank you!
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July 2020 by John Stork
Always have been friendly and fast!
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June 2020 by Mohammed Al-Turck
Worst branch i have ever seen, they have the doors open but you can't go in. You have to go to the drive through and there is over 6 cars waiting in line. Went to another branch and was welcomed in.