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December 2023 by Samantha Fisher
The BEST GameStop I’ve been to. Mitzi (the lady who helped me) was phenomenal!! Will be back to this location specifically for her.
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March 2023 by Kendall Appleton
Really rude staff. I was looking for an adapter that showed in stock online. Asked the employee about it and he rolled his eyes, said I don’t think so, and walked off.
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December 2022 by Coach T
If you want to experience poor customer service this is your store. I came in asked for a game they said yes we have it then after I said I don’t want to pay 15$ for pro membership they said they don’t have the game. The employee was rude with his answers. I won’t be visiting here again.
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November 2022 by JoJo Bean
I purchased a game yesterday and my son did not like it. I took it back to the store with my receipt and they would not allow the return and wanted to give me $15 for the $40 game. I will not be wasting any more money with this company.
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November 2022 by Kevin Tipton
If you want to experience poor customer service this is your store. I came in asked for a game they said yes we have it then after I said I don’t want to pay 15$ for pro membership they said they don’t have the game. The employee was rude with his answers. I won’t be visiting here again.
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September 2022 by tiffany anderson
Mitzi is super nice and very knowledgeable and helpful. I will be back here.
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August 2022 by Kenneth Walker
Went to a GameStop to pick up NBA2K22 but they didn't have it. Looked it up and sent me to another GameStop but when I got there, they didn't have it either ...No explanation as to why I was sent there, no apologies...I went to the Walmart that was right next to it and found my game, no problem.I used to frequent GameStop but they done fell off...
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August 2022 by Corey Rodriguez
Love coming here! Always helpful! Great customer service
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May 2022 by Adam W.
Great place. Made it a pain to return stuff if it was bought there on a member plans you shouldn't need the receipt!
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March 2022 by Brittany
The worst GameStop I've been to, definitely worth driving out of the way to another location just not to have to deal with the lady on staff.
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December 2021 by Jj jj
The cashier was ok butt good product
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October 2021 by Andre Tipton (otakuman5000)
The one on Roe Avenue in Kansas City is great. Mitzi is a manager and she has great customer service. I applaud her.
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July 2021 by Daniel J.
Please stay away from this location. The employees are horrible and lack customer service skills. They should just have kiosks like Walmart so I can check myself out and ask myself questions about items here. If you enjoy being treated BAD then this is the place for you.
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July 2021 by Bryan Kingz
This is my local GameStop that I always go to and do Pre-orders and other purchases. The staff are pretty knowledgeable, they always give you good recommendations and the staff is always pretty friendly especially Misty! She’s always so energetic, kind and always provides the best service. Definitely 5 stars
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June 2021 by Craig Anderson
Was a game stop not as full of games as pre 19