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April 2023 by King Iceberg
Horrible experience, Lack of professionalism or concern for customers. It appears to be no supervision or oversight at the Roe store and employees are allowed to lie and mislead consumers. Will never use them again. My 2021 tax return got rejected and I was not notified or found out until March of 2023, when I called the IRS. The Roe store will not help with situation and appeared not to be concerned about the error. I paid for a service and now i am getting the run around in regards correcting the error. Now no one is answering the phone at the Roe store and Im now forced to reach out to other stores and other resources to seek assistance. Hopefully I can get a real professional to help. DO NOT USE LIBERTY TAX! You Will regret it in the long run. if something was to happen with your return they are no help and the "Guarantee" they talk about is a flat out lie! Just pay the extra cost for your taxes to be done accurately at reputable business save your self the stress.
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March 2023 by Scotty Lee Frazee
Absolutely Amazing, Michael Yarger was extremely helpful, nice , educated and put me at ease.. highly recommend ?.
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March 2023 by Linda Collier
I think her name was Nancy. She was great. Very patient. She answered all my questions.
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March 2023 by Shauntel Cobin
Michael was very informative and helpful during my filing process!
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March 2023 by Andrew Banker
Nancy was great! Very knowledgeable and friendly!!
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March 2023 by Jennifer Keesee
Michael was amazing very helpful and respectful
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February 2023 by Vay Postma
Nancy, tax lady, has always treated us with respect and took her time answering our questions and preparing our taxes. We followed her to her new location in Roeland Park. She use to work in Olathe, so we traveled to go use your services and receive professional tax preparation. We love Liberty Tax.
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February 2023 by Jeraida Pantoja
I definitely recommend Liberty Tax, Nancy is a great person and really professional. Great place to do your taxes!
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December 2022 by Isabelle Chi Zion
My experience at Carlos Walker CPA was nothing short of Amazing. Carlos and his team do a great job taking care of business. Nancy Holman was very helpful with the process and information of everything i needed so i definitely recommend this place for everything Taxes and more come Tax season.
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May 2022 by Larry Shephard
Susan always takes care of us. In and out and even got a return this year!!!!
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March 2022 by May Lena
Service was fast and smooth but my taxes were entered/calculated wrong which caused a delay on getting my refund as well as the IRS taking out almost $2k from my refund smh. Go somewhere else!!I’m getting back way less than what (taxes) were even taken out of my checks all together!??♀️??♀️
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March 2022 by Corey Fitzgerald
I've been coming here since probably 2008 and for the past 3 years they have manage to get my taxes wrong 2 of the last 3 years. the place has gotten real bad with the quality of help and will never go back. this year was the worst experience I have ever had there. if you want your taxes done correctly please dont use this womans facilities. Be ready to be told it's all your fault or some other lame excuse.
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March 2022 by andrea metcalf
Honestly the process was super easy and fast. Robby was super courteous and just easy going. This is my 2nd year coming to this place. No reason to not come back next year ??
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March 2022 by Peoples Deavion
Had a great experience, I got way more for my return than ever expected.
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March 2022 by Stacey Whitesell
Lyn was awesome. Buying new card with my refund.
