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November 2023 by sherif ragab
Excellent body shop. They were recommended by our insurance but we asked around in several other places first and they were the best among them all. Very organized and communicating all the steps with us through the repair process. They are also very flexible
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November 2023 by Irene Anzua
They did an amazing and beautiful job. I will recommend them on my FBServices: Painting
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November 2023 by Diane Fagan
These folks are great. They took Wonderful care of me from the time I showed up for an estimate to the time I picked up my car when the repairs were completed.They did a fantastic job of fixing all of the damage to my car after the wreck. I cannot tell it was ever damaged.I recommend Roe Carstar to anyone who wants great customer service and fantastic restoration of your damaged car.
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November 2023 by Mitchell DeWalt
My car got hit by someone on a Bird Scooter and they ran. I saw the high reviews for Roe Body Shop and thought I'd get my car fixed there. I walked in and Yousef A. offered me a seat at his desk immediately upon walking in. He clearly showed sympathy for my situation and made me feel very welcome there. After the estimate, I dropped my car off soon thereafter. Within 48 hours I got a call back from Yussef saying my car was ready. After he heard I was paying out of pocket for the rental and $1000 for the repairs, he expedited it. This ended up saving me hundreds of dollars.The work itself was also flawless. After a full self-inspection, there wasn't one thing I could find wrong with it. Panel gaps were perfect, and the paint work was smooth. It looks exactly like it did when I bought it brand new.Thank you, Yousef, for the excellent customer service, and thank you to the workers out back, who delivered a perfect car back to me.
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November 2023 by Cindy Hopewell
This place is awesome! So clean and friendly we had an estimate in minutes , a very fair estimate! Everyone greeted us with a smile and they were finished with my car way ahead of time and it looks wonderful! Wouldn’t go anywhere else! Ty Jonathan and Vicki and entire staff!Service: Body & Trim
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November 2023 by LuKas LuKas
Best repair/body shop in KC. Wyatt helped me with a basic repair in minutes after a brief phone call the same day. Would recommend to any and all!
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October 2023 by Kelsie Minear
My car got backed into in a parking lot while I was at work. Thankfully the person left their information, and Carstar Roe Body Shop took care of everything with their insurance company after I got the estimate, all I had to do was make the appointment. The front desk staff was always super helpful and friendly as well as the staff people answering the phones. I was very impressed with how smooth the entire process was, and the work done was fantastic. They even cleaned the inside of my car! Would definitely recommend!Services: Painting
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October 2023 by Sheilah Philip
Carstar Roe Body Shop was extremely easy and pleasant to work with, from scheduling the work to completing it in a timely way. And my car was sparkling when I picked it up, thanks to their detailing. Excellent service and great personnel.Service: Body & Trim
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July 2023 by William Coleman
My project was very challenging since i drive a 2004 TL Acura.A service man (Ishue) was terrific.He made many attempts to locate a dated miror. He found it!!! And Carstar was able to paint it like new!They saved me $ and did a wonderful job. Thank you very much.GcService: Body & Trim
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June 2023 by Sherie Danley
People were absolutely wonderful process went real smooth was absolutely amazed at getting my car back within hours and they also cleaned it!!! Will definitely use again it needed.Service: Body & Trim
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June 2023 by lucia carlotti
Excellent work. Very nice people. Above my expectations. Got my car back like nothing ever happened, they’re real magicians.Service: Body & Trim
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June 2023 by Kenzie T.
I brought a mirror cap in to be painted. They said it would be done the next day and a week later it's still not done. Every time I call they act like they don't even know about it. The one guy said "i just work here, call back monday" like excuse me? They are so unorganized and unprofessional.
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May 2023 by Timothy Miller
Very friendly staff, helpful with all of the unknowns. Got my car in quickly, and fixed it faster than expected. Even accommodated me in getting it picked up when I couldn't do it myself. Thank you!Services: Body & Trim
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May 2023 by Trent Ballard
I needed a whole new rear end fixed but they quoted everything too high and it wasn't repaired. The insurance totaled it out. I think they could've found parts cheaper.
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April 2023 by Matt Mcleay
Incredible overall experience from initial customer service to the outcome of their work. Wyatt the general manager was exceptionally kind and helpful. Excited to have found the best body shop in KC. Only place I will go to from here on out.
