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January 2024 by DeNesha Clay
This is trish and jezeial, they work in the pharmacy and have no customers service skills what so ever ! Came in the get my prescription filled and the guy takes my papers and just walks away for like 10 mins then comes back and gives the paper back and just says okay here you go. Didnt give me any info so i ask did you get it filled he said yes so i said how long he said a hour so i simply asked can you send it somewhere else (mind you they have done this for me before on different occasions) and he just straight up says no im not going to do that and thats when everything starts going downhill on a petty back and fourth and him giving trish a one sided story and her coming over and not even hearing what i have to say and hanging the drive through pick up phone up saying i dont have to deal with this… all i have to say is dont get a job and get mad for someone asking you to do your job
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November 2023 by Anna Burnett
I went to get a covid and flu shot and everyone was very nice. The lady who gave my shots apologized for the wait and did a great job. I've seen reviews with people complaining about the pharmacy but I watched the counter and people came in and out pretty fast. I appreciate you guys!
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October 2023 by Jennifer Lusher
Last week the pharmacy sent my prescription to a different Walgreens and couldn’t tell me where. I had to order another refill from my doctor. Today I got diagnosed with Flu A and strep throat. Waited patiently at home for my RX to be ready. Got a call at 1:27 saying I can pick up meds. I immediately drove over and a gentleman at the pharmacy drive through told me they were stopping for lunch. Why call me to pick up my prescription 3 minutes before you close for lunch?? So sick with 102 fever I waited 30 minutes because nobody could be bothered to hand me my prescription. I understand short staffed. I’ve waited countless times for my prescriptions here. I’ve finally had it and I’m moving my prescriptions. Also the lobby inside had dead bugs in the corners along baseboards.
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September 2023 by Jason Lietz
Just like most Walgreens these days, this location is severely understaffed and rude. Forced to use the drive thru and had to wait in line for 45 minutes. It’s obvious Walgreens as a company cares more about profits than taking care of patients.
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August 2023 by Yuvonne Pendelton
Trich and her staff provide exceptional customer service it's a pleasure to visit this pharmacy. Everyone is so helpful behind the counter as well as service needed with themedical products outside.Keep up the excellent ServiceGOOD CUSTOMER SERVICE IS HARD TO FINE THESE DAYS☺️
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July 2023 by Paul Crabtree
Like the rest of the reviews say, this is the worst Walgreens I have ever been to. Very rude and impatient. I tried for an entire day to get them to fill a prescription that my doctor called in and was told that it wasn't possible because the DEA wouldn't let them. Then 5 minutes before they close I get a call saying my prescription is somehow ready to be picked up (either someone has connections at the DEA or the pharmacist had no idea what she was talking about) so I call and tell them I am just right up the street stuck at a red light and asked if they could just stay open an extra 30 seconds so I could get the medication they have been denying me all day. Her response was "you can try" with a laugh. I got there right at 7 o clock and nobody had even made an attempt to wait. Bad at their jobs, rude, and incompetent. What else would you expect from people that control the life saving medication you take?
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July 2023 by brook harden
Short staffed 100% of the time. Drive through speaker is broken so you can't communicate with cashier. Surly and annoyed staff. Really ridiculous
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June 2023 by Morgan List
This pharmacy is by far the worst pharmacy I have ever been to and I don't say that lightly. First of all, they have terrible customer service and are never helpful; I don't usually care about customer service, but these people make me feel bad for asking simple questions and requests. Also, I have gotten wrong information from them on multiple occasions, that I found out later was for a fact wrong. Sometimes this location isn't even open when they claim to be open. It is super hard to get on the phone with these people unless you wait 20+ minutes. In addition, they hardly ever have medicine in stock. I wouldn't recommend this pharmacy to anyone and will be switching pharmacies.
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May 2023 by tiffany anderson
Unprofessional pharmacists!! They said they cannot have my prescription transferred. I know that the policy is that it can be transferred one time. I just called my original walgreens and the pharmacist there said THAT IT CAN be transferred and all they need is my name and DOB. FYI, this Walgreens on Roe is also known to close down at times due to staffing shortages. And they're lying bc they don't want to do their job. Unbeleiveable.***UPDATE I have found another pharmacy to refill the script, and all he needed was my name and DOB and is filling it with no problem. So this rule she made up over the phone is just a lie. She even said she asked her boss... Well he lied too then. I really wish that people would not be lazy and just do their jobs.
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March 2023 by Anjelica Luna
This location is chronically understaffed and yet the person at the pharmacy drive through (Dakotah) still helped me with my prescription price and insurance even though they didn’t have to! Much appreciated.
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December 2022 by DIANE BENTZ
Do yourself a favor and don't order any photo products from this store. They usually have some excuse for not being able to process it. I do want to say, however the clerks are polite and courteous.
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November 2022 by Caroll Faure
Horrible service, rude pharmacist, rude personal. Leave you there for long time waiting, no respect for people time, if you dare to said something they answer you even more rude. No acceptable.
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November 2022 by Melanin Poppin
Lots of wonderful items, sales and seems to always be well stocked. I drive out of my way to shop here and I don't mind a bit.
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October 2022 by Clifford Blodgett
After having a number of issues with my son's controlled substance prescription the pharmacists here actually picked up the phone, offered me advice on how to get the prescription moved and Will stay until 705 to make sure we got out prescription. Thanks Will!
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September 2022 by Emily Frank
This pharmacy will leave you to die. On multiple occasions now they’ve denied me insulin due to a processing issue on their side or some “rule”. I’ve had to call another pharmacy to get what I need because I was completely out. Switching to a new pharm asap
