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March 2023 by Johanna
So disappointed at how I was treated yesterday when trying to return jeans that THEY ruined! I blame Stephen (store manager I guess). He always makes a fuss when someone tries returning what didn’t work for them. I told him I like the fit but they are too long for 30’s for Buckle Black jeans. Weird because other models aren’t longer than they should be. They are also almost $100 skinny jeans. He offers to alter them and I was hesitant he convinces me since he apparently doesn’t to do returns, probably because it’ll mess up his “numbers” or whatever. Doesn’t bother letting me know I can’t exchange or return if they STILL don’t work out. Which I tried doing yesterday. When telling V about it she offers to exchange for another buckle black jean bit for some reason it has to ONLY be another BB pair but not even online did they have what I was looking for in my size. She said she didn’t want to lose money on them if she took them, keep in mind every single original sticker and tag was still attached. I made sure of that since V sternly told me not to remove tags back at the mall. Stephen pops out the back and guess how he greets me. “You again” I look at him and tell him what happened and he starts to laugh. Really you’re going to laugh at stealing my money? Didn’t even offer anything just a too bad so sad attitude. Not cool. Why can’t we have a better Buckle? With actual customer service? They world is ruined, no one actually wants to help any one. So disappointed, I’ve spent so much money in here but these people have always been this way to me. I believe they pick and choose who they help based on looks, everyone knows that just look at past less than stellar reviews of them. Once again threw my hard earned money down the drain coming to this place! So just nvm right? Oh by the way the dye from the jeans got on EVERYTHING and quickly ruined lighter colored items I had on already! Now stuck with $100 jeans that are too long and NO, rolling them up looks ridiculous. Also, it’s not like anyone will want to buy them from me now. Just not worth our money any more! Plus one day I was in there and not letting a toddler use your bathroom sending them to Marshalls is BEYOND rude and messed up to your customers who pay a fortune in here. Doubt you have a special golden bidet in there. Get over yourself Buckle.
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March 2023 by Lacy Myers
Some of the girls there have absolutely no personality they don’t need to be working there ridiculous asked if they had a restroom and they just completely ignored me and than finally said oh we don’t have a public restroom ?
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February 2023 by Heather Allen
Love their Hey dudes!
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June 2022 by Hannajo
New and improved! I went recently and the morning staff was so nice and helpful. I believe their names are Maddie and Victor. The new location is great and love how it’s next to other stores I love to shop at! However, I feel it’s 50/50 when it comes to cute clothes. Some run super small or super big which makes it work to shop there. Trying to figure out sizing shouldn’t be a research project. Modish Rebel makes the collars too tight which is a shame because the pictures on the shirts are cute. The designers need to do better!
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June 2022 by Paula Graves
My grandsons found exactly what they were looking for
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July 2021 by Juliean Espada
I got my Oakleys there and they are really good
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July 2021 by April Brummer
The staff were the nicest ladies! Loved the service.
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May 2021 by Carolyn Augustine
Staff was helpful and friendly!
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April 2021 by Natalie Threewitt
Went in to buy some clothes nobody helped or acknowledge me so went to Maurice's and spent $400.
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November 2020 by Bryan Ehrlich
Great clothes for great people
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March 2020 by Brent Buller
Friendly staff and quality clothes
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February 2020 by Jrd
Used to love their jeans
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December 2019 by Mel S
Felt like I was being followed and watched. Uncomfortable atmosphere. Nobody even asked if I needed help with anything. Just watched me
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November 2019 by Betsy VanGundy
Granddaughters shop there. They love it. Clothes not quite for GMA's!! My opinion!!
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November 2019 by Steve P.
I gave them a one star but I never had a chance to check out the quality of their clothing. So I walked into the store and the clerk looks at me doesn't say thing and walked right past me and asked if they can help people behind me. So then I made another attempt to get help and that lady went right past me and went right for another young couple behind me. I guess they don't like old people.
