“My wife and I worked with Trevette and Javier to buy us a nice 2019 Honda Odyssey. The experience was wonderful. Everyone was incredibly helpful and friendly! We love our new van!”
“Thank you Ronald and Hunter! I arrived on a delayed flight and found myself without a ride when the app indicated my rental car would be ready and that staff would be available on a Sunday. Fortunately, Ronald answered the phone and came in outside of his normal work hours to assist me. He was professional, polite, and provided excellent customer service. I also contacted the local corporate office regarding a discrepancy between what was shown in the app and what I was ultimately charged. Hunter was very helpful in addressing the issue and working toward a resolution. Together, Ronald and Hunter made a stressful situation much easier, and I sincerely appreciate their efforts. Their willingness to help reflects very positively on Hertz. One opportunity for improvement would be ensuring that the Hertz app accurately reflects location hours, vehicle availability, and rates so customers receive consistent information. Hunter indicated that he would look into the issue. Thank you, Ronald and Hunter, for your outstanding customer service and dedication to helping customers when they need it most.”
“Great team! Always a pleasure doing business. I notice from comments and in person it's usually first time renters that don't understand how the process is and take offense, but as an frequent renter they are the best from my experience. Will do business again!”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
