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November 2023 by Ella Hoeffner
Trevor was a great service advisor! When I scheduled my appointment everything was correct in the notes and I got my car back fixed with no surprises. Awesome customer service, quick and easy. The shuttle driver was wonderful as well, I did not catch his name.
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November 2023 by cston371
Extremely satisfied with my experience with Conklin Chevrolet in Salina. I saw a 2024 Silverado 2500 that was in their inventory I really liked. I called and spoke with salesman Carter and after maybe an hour we reached a deal. I live over 200 miles from there and made the trip the next day. Everything was in order and waiting for my arrival. They had their truck priced fairly and gave me what I wanted for mine. I highly recommend Conklin Chevy!!
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November 2023 by Angie Pierce-Casteel
Paper work from check up of car indicated I needed a new battery. I wish they had mentioned that when I was having the car serviced! Returned several days later to find out if I needed a battery, was told I did but couldn’t perform work until they went “down town” to get the battery. Had to make an exception for me to get the battery when I would be able to return to get it replaced. Wheels needed to be “torqued” after 200 miles although it was recommended by svc Dept it was not considered that big of a deal by desk personnel. It’s getting hard to have a lot of confidence in the service department.
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October 2023 by Courtney Paulick
I drove three hours just to get my dream car! Pam was amazing! I mostly talk to her over the phone until we were able to meet in person. But she was able to help me feel secure in my decision and make sure that I was getting the car that I wanted with no hassle at all. Previously, I went to six different dealerships that never treated me right and would not even show me the car that I wanted. But through rain or shine, Pam showed me all of the ins and outs of the car and the safety features.
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October 2023 by polychip
Highly recommend for anyone but especially for those who can’t find good local service in their area. A lady shouldn’t have to travel an hour and half one way to get a vehicle repaired by honest, decent, competent professionals but that’s the situation I found myself in. After my first experience with them, I immediately booked a second vehicle for a tune up. Easy five stars.
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October 2023 by Steven B
It was my first visit to the business since moving to Salina. The online scheduling process was easy and efficient. Someone called the next day to verify the appointment was received. I had a question before the appointment, and they were quick to answer it for me. The day of, checking in was simple and everyone was friendly. Bonnie was there stocking drinks and helped me get settled with a coffee. She was great! My service was completed much faster than I expected, so that was nice! I feel like the pricing is pretty much comparable to anywhere else, but I like knowing the dealer worked on my vehicle when it comes to some things.The only thing that I would have liked is the ability to plug my phone in while sitting in the waiting area, and I didn't see any signs about complimentary Wi-Fi.Otherwise, I'll be coming back in the future for service to my vehicle.
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October 2023 by Briana Webster
20/10 recommend Kam at Conklin of Salina! We went in with an overall target price for a vehicle. Kam LISTENED. He did not try to show us anything outside of our range & he was honest/upfront the whole time. He went above and beyond for us. All employees were so friendly, always greeting & making sure we were good. Great price , perfect vehicle, amazing customer service. Go see Kam!
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September 2023 by Jeff Sell
Had my 2023 GMC 2500 picked up and delivered for an oil change.When the truck returned it had “mud puddle” water slung across the ENTIRE passenger side, from their driver dropping off the shoulder of the roadway. The dealership is 1.4 miles away. The driver offered to wash it but agreed it would not look as good as it did previously (I just washed it that morning at club car wash) I had him use a power washer to rinse the dirty water off the side and went through the auto wash again. I reported to the service department and was promised the manager would call me next day, no call has been made to me. Now I am not out any money and it was just muddy water (no harm done) but I am out an hour of my time and no apologies or amends have been made. I will never use them again.
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September 2023 by Krystal Garman
We've always had the best car buying experience at Conklin. Our sales guy, Kaleb, is great at communicating and finding the right car for us. The whole office is friendly and always helpful. Javier was very detailed while doing paperwork! Highly recommend Conklin in Salina!
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September 2023 by Andy Burr
The Conklin crew did a great job. They processed me at the desk, serviced my pickup and shuttled me around for my convenience. All within an hour and a half.Good service
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August 2023 by Elizabeth Brooks
My experiences here with buying a car have always been wonderful. The staff is courteous, non-judgemental, and make car buying stress free. I highly recommend Jason Langen as a sales person. He is honest and will always strive to meet your needs.
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August 2023 by Katherine Huckabee
I felt as if everyone that help me had my best interest in mind. They were patient and helpful with my decisions. Overall, I am very happy with my decision and car I picked out.
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July 2023 by Laura S.
We drove our daughter's Honda Civic from SoCal to Kansas. A/C wasn't cooling and the tires sounded like they were slapping against the concrete. Called Conklin and made an appointment. I was greeted by Jeff in Customer Service, I informed him of the issues, he promptly had a diagnostic test performed,. Jeff informed me of the crack in the a/c compressor shaft, He also discovered the crack was covered under my warranty!! He also found 4 matching tires which were replaced with the original tires. The original tires were cupping which caused the excessive noise. Jeff is an exemplary example of the ultimate customer service! His friendly, professional, responsive attitude made it an ideal and stress free experience!! Thank you Jeff! Conklin is fortunate to have such an experienced and caring employee!
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July 2023 by Brad Brown
Went car shopping at this place looking for chevrolet. They dont have many. The experience was unsettling because there is no display info for chevy, no brochures etc. A lot of Honda stuff though. The salesperson had to constantly use their phone to look up things.. The salesmanager is very condescending to his employees. He is almost hostile. They said the down payment for the car we wanted would originally be 10 thousand. Finally came down on that but these are all red flags to me.
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July 2023 by Trapper Giersch
Had a check engine light come on for turbocharger malfunction. Conklin had my car diagnosed and new Turbo installed by next day. I am very impressed with the quick and quality job performed. Tony in service was awesome and will definitely be back for all my service needs.