“Jim in the hardware department was very helpful and very informative. We brought back a weed eater and leaf blower combo that was on sale and prob for obvious reasons. ( junk ) was just going to get a cheap gas trimmer instead , but after talking with jim and compairing options and versatility of the different equipment , we ended up spending 400 more then we planed, but got some very good equipment that works good and has a good warranty.”
“When I first moved to Salina, I needed some hardware for my apartment and I lost a screw from my desk during the move. I took a matching screw into the store, an employee measured it for me and then walked me around until we found a suitable replacement. I would have been in there all afternoon trying to figure it out if they weren’t so helpful. Pricing is fair from what I can tell, and all of the employees seem friendly.”
“We purchased a new Cub Cadet mower yesterday. The belt broke the first time it was used. Called and spoke with Ken the manager who not only offered a new belt to replace it but instead loaded up a new mower and brought it out to us for an exchange.He went above and beyond for customer service and we greatly appreciate it!Thank you Ken.”
“I recently had the pleasure of being assisted by Marisa and I must say, her customer service was absolutely exceptional! She was incredibly knowledgeable, friendly, and went above and beyond to make sure I had everything I needed. Marisa's attention to detail and willingness to assist really made my shopping experience a breeze. I highly recommend seeking her out if you're in need of assistance. She truly embodies what excellent customer service is all about! ??”