Long McArthur is a dealership that offers a positive car-buying experience tailored to customers' needs. They are among the pioneers in providing an online buying option, allowing customers to select their vehicle, value their trade, customize payments, and get approved—all from the comfort of their home. The dealership also offers vehicle delivery directly to customers. They promise to meet or beat any competitor's price on the same vehicle. Customers praise the comprehensive customer service, noting the smooth and quick purchasing process. They appreciate the friendly staff, including the sales manager and sales personnel who create a welcoming environment. The service department is efficient, with easy online scheduling and short wait times for maintenance like oil changes. While some customers mention that prices for services can be high, they recognize the quality of care provided. Long McArthur is also committed to giving back to the community, participating in various events and initiatives that have contributed millions to local causes. With knowledgeable staff and a strong online presence, Long McArthur is highly recommended for anyone looking to buy or service a Ford vehicle.
Brad alway provides professional and caring service. Thank you.
November 2025
We had the best experience ever!! Collin was great he answered and explained everything and so was Alex! Neither of them was pushing us in any way, in fact they both gave us some really great tips about buying a car. I incurich everyone to go to Long MacArthur if they need a car!
November 2025
Derek Lee and his team are top notch. The comprehensive customer service from buying a vehicle to maintenance is outstanding.
