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January 2024 by Kellie Sims
I would absolutely recommend SM Hanson Music over Midwest Music. ??????? SM Hanson Music is so full with everything you need/ want and more!! It’s a beautiful store. Very well organized. The options are just simply limitless!!My son has been purchasing instruments & extras since 6th grade.The owner Steve is just extremely knowledgeable & he was so patient, especially after thee amount of time my son & I were there.Grant greeted us immediately and he helped us find the instrument we were seeking to purchase. Very, very kind young man!! Thanks Grant.Later Steve came in and spoke with us. He gave great insight and his personal preferences. Very detailed & EXTREMELY KIND!!Both were not pushy and gave us plenty of time to make a decision. Made us feel comfortable.I’m ABSOLUTELY enjoying my Roland FP-10It’s the best place to buy an instrument of your choosing.I see why this establishment has so much business, because Steve is very relatable, and he’s extremely nice. He has a very good spirit. I mean who doesn’t wanna be around someone like that ?~ thank you again!!
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January 2024 by Bruggman Brandon
Once again im here to recommend SM hansom music. i have a collection of top tier guitars and basses they maintain setups with almost all my guitars and basses. whenever needed with a always awesome service. but i also have a cheap dean bass that literally meant the world to me and a dear friend. it went through our whole teenage to early adult life. We lost it as young adults, i found it in Texas 3 years later. its was smelly didn't make a sound. all electronics busted and neck looked awful. i turned it in to SM Hanson (Ryan) as a project over time to be completed. as the pictures show its amazing (its only hanging on my wall) but played like my 2,000$ basses!!! i was soooo impressed!!!! They took very care of understanding i wanted everything replaced from pick ups to tuners. but still managed to keep a Mean kinda look which its known for. I been with SM Hanson music almost 5 years and i wouldn't go to anyone else. They get backed up all the time, so make sure you get your projects in as early as possible. they also fixed a guitar for me 2 days before a show, so im so thank ful for SM Hanson music! Thank you Rick for your amazing store and keeping local musicians ready to go!Shout out to Ryan the guitar tech! just amazing! talked withy me through out the whole process down to earth everything you could want.Shout out to Karen, simply because she is Karen! she keeps all the boys under control and store running! lolAs always it was a pleasure Rick!Previous review-I'm back again to let the world know of a awesome guitar shop that takes care of me everytime. Recently my daughter twisted the Volume pot out of the soder points on her bass. Instead of just simply fixing the one pot, they added extra nuts to all the pots so that can never happen again to any of them. Didn't ask for it, they just know to do it! That's customer service! With a 5 day turn around so she never missed a lesson. And of course the price for the work done is always on point and in anyone's budget. Thanks to Rick and the boys!Precious review :Great service. At first I thought this was the other music store in town and gave a bad review, but I have had my guitar worked on twice here now, and won't go anywhere else.
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January 2024 by Zachary Pruett
I purchased a digital piano from SM Hanson Music and their customer service was top notch. So good, in fact, I chose to travel 2.5 hours to collect the product.I wouldn't hesitate to purchase more from them in the future.
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January 2024 by Julie Prince
I found this store by accident while driving through Salina. The store has been around since the 70's and is very clean and well organized. I had no idea what I was looking for, but the the staff was extremely helpful and patient. They have instruments to fit every budget. He even took the guitar out to my car. I will be going back for all my music needs and recommending it to my friends. Thank you!
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December 2023 by Christopher Hillman
Exemplary service every time I walk in this establishment. I’ve purchased two guitars and I couldn’t be happier. These amazing human beings are knowledgeable, eager to help, and will answer any question you may have. 10/10 and I will be back!
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December 2023 by Scotty Smith
This is the second time I have ordered something from here. The first time was a Refurbished Trumpet. IT IS AMAZING. You cannot tell that it is refurbished. Looks, sounds, and feels brand new. Probably one of the best sounding instruments in my sons class. I have talked to them on the phone and via email and they are always quick to help and with a friendly voice. If there is an item they do not have they will be able to still try to get you something comparable to what you are looking for. You have made a life long customer with your amazing customer service. I would highly recommend.
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December 2023 by Evan Horwood
Rick was welcoming and very helpful, the type of customer service that is hard to come by these days. Rick was knowledgable and answered all my questions and walked me through the whole process, from in the door, looking at options, all the way to carrying the new guitar right into the trunk. Uplifting experience!
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November 2023 by Earl Johns
I purchased a not very expensive shoulder rest from this store and found the customer service to be excellent. I found the item to be out of stock at all other places and after finding it at this store, called after I placed an order online to make sure they had the item. I reached someone (hurray!), the owner and he verified that the order was received AND IN STOCK (different than other sites I checked >> OUT of stock). When I decided to order an additional item, I found it easy to deal with the owner. We worked it out that I would not have to pay shipping for the second item (customer service, imagine that). This a small "mom & pop" place that is helpful and internet savvy. If they have your item, I don't think that you could find a better place to get your item. I recommend them highly.
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October 2023 by Dexter Umekubo
Great folks that really care about their customers. Local service, great selection and pricing the same as online or “big-box” stores. They stand behind what they sell and provide personalized service. I’ve bought some GREAT equipment and instruments and highly recommend S M Hanson Music!
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September 2023 by Jim Countryman
Always great service. Only place in the area to get most musical supplies or instruments you might need. Large selection of quality guitars and Ryan, Karen and Grant are very knowledgeable and helpful!!
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September 2023 by Sixguns Rattlesnake
I know absolutely ZERO about music or instruments but I have 3 children who are all interested in playing music. When I come into this friendly little music shop I don’t feel overwhelmed or like they would try and take advantage of my ignorance. The staff is incredibly kind and helpful and treat me with the upmost dignity and respect as I try and find parts/instruments for my kids. What would otherwise be an uncomfortable situation for someone not familiar with music culture to be in has always been welcoming and pleasant.
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September 2023 by Angela Fehr
Hands down the best customer service from Ryan who helped my son pick out his first acoustic guitar and all of the accessories. He took the time to fit him for yhe right guitar and explained all of yhe accessories he will need. Would highly recommend supporting our local store.
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September 2023 by Austin Calhoun
This place is amazing. It's local. They have a great selection of instruments, great warranty, knowledgeable staff, great repair shop. If they don't have it in stock, most of the time they can order it.
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August 2023 by Glenn Gustitus
S.M.Hanson Music is the best place in our area for instruments, sheet music, strings, accessories, and repairs. They have the experience and knowledge to help new players, through professionals. I trust them completely.
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August 2023 by Kenny Potts
Very helpful people we rented an instrument for my daughter's Middle School band they were very helpful and got me the clarinet I needed with no issues and even were able to set up a payment plan ask for Karen
