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February 2024 by Kyla Crain
I decided to try a new drink and didn’t particularly like it, I brought it in and told them I don’t usually try new drinks, they made me a smaller one with slight changes then got me my normal drink and didn’t charge me. They are so sweet and just an overall great environment!
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February 2024 by Ian Hartley
Very fast
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February 2024 by M
Went to this location on 2-10-24 to pickup an online order placed at 2:00 p.m. They were super busy, so I went inside thinking that they should have it ready since it was 2:20 p.m.I made the girl at the counter aware that I had an online order and was told they were backed up but they'd be working on it soon.They were very busy and were working hard, but it took 40 minutes for me to get my order. Then by the time I got it, my drinks were cold.This could have been avoided if the staff and manager on shift actually serviced orders in the order that they received them. Instead they focused on drive-thru orders and neglected online orders and the customers inside the lobby.
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February 2024 by Erica Burkhart-Cyre
Places mobile order at 2:20. Said it would be ready by 2:29. Walked in at 2:30. Food ready. 40 minutes later, my drinks were ready. No one would tell me maybe how long or answer me if I could just skip the drinks and get a refund. All I got was they were really busy. Those who came through the drive-thru got their orders before me.
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January 2024 by J W
Always on point.
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December 2023 by yusing chen
Always got customized drinks wrong. Always.
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December 2023 by Kim Gebar
I don't frequently go to Starbucks but the few times I've been here since it was built was nice. The staff are polite and do their best to get you what you want, and the drinks come out pretty good. My only real complaint is the prices, but I understand the cashier doesn't set the prices.Dietary restrictions: Dairy free milk alternatives available.
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December 2023 by Charles Ritter
On this occasion with my visiting son and family Thanksgiving week. We used drive thru. No problems, but busy; as were the other Salina locations we visited this holiday week. I've noticed parking can be an issue at this location over the last 4-5 years. It's unfortunate that City planners did not allow a curb cut on the East side (back side -- drive thru order location) into the Central Mall parking lot. Drive thru lane traffic can make an exit challenge for patrons parking to go indoors when busy.Parking: See comments above
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November 2023 by Betty Beason
Placed a mobile order at 10:33:03 am. Promised for 1044. Sandwich was ready at10:40 awesome. Drink arrived at 11:02 am. Is there a way to adjust the Promised time to reflect when you are busy. If I had waited to eat my sandwich with my drink it would have been cold. I don't mind the wait just communicate that through the app. Adjust delivery of food items that are hot when drinks are available. Thank you for listening BB
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November 2023 by Shawntay Doraé
This is for multiple things I have tried! I get a coffee like everyday and the staff are always so nice and fast! They sealed very professionally with conflict.
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November 2023 by amanda norman
Never been a huge Starbucks person but here recently we've made a couple stops that impressed us! Really liking the bacon and gouda breakfast sandwich for less than $5 and 360 calories. I can't have caffeine and tried to order a decaf cold brew which isn't possible. Instead, he offered me an Americano, cold decaf, with a sweet pumpkin foam topper... it was DELICIOUS. My son also tried the viral chocolate strawberry drink (the pink drink with chocolate foam topper) and loved it! Service was great during both stops, and even tho the line was long both days, we got thru quickly.
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November 2023 by Barbara Allison
Stopped for coffee on my way home. Rainy day.
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November 2023 by Vanessa Pinney
Came here on a cold evening thinking I could fix a couple cravings going on in my car. Made my order was 2 drinks (our normal) got to the window to pay n it looked as though a 5 year old made my Frappuccino asked and payed for xtra whipped I got less then a normal serving. Asked for Carmel drizzle nothing. Repeated to the lay I asked for Carmel she then rolled her eyes at me like it was my fault or hadn't said it at the speaker. Shut the window in my face while mocking "Carmel drizzle. RUDE!! VERY UNPROFESSIONAL, NO KINDNESS NO APOLOGY NOTHING. I'll spend my money elsewhere. NOT THE FIRST TIME EITHER.
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November 2023 by Tony Evans
Just needed a medicine ball as I was feeling the change of the weather trying to catch up. This raw bacon on my sandwich did not help at all. #dissapointed #didntNoticeTillAfterMy1
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September 2023 by Marisol
Employee's were super nice