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January 2025 by Dustin Maurer
If you like going to the bank 3 times to get access to your new account this place is for you. The online banking takes it up a notch however. They seem to have a more determined attitude, the answer is always "we will resolve this in X amount of time". That amount of time must be never because absolutely 0% of anything you need from them gets resolved. No worries, when you call back you'll be told you never requested or communicated this with them. Horrible...
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January 2025 by Brandon Verzal
Bank manager Kenzie Field-Farias was a tremendous help opening a complicated trust account, highly recommend!!
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October 2024 by K O
I deposit here for work and everyone has been so kind and accommodating. Love this bank!
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August 2024 by Joe Dodson
Racism is tough here.
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September 2023 by Francie Baska
I get soo confused at all this bank paperwork. If I didn't have Kelly, Luis, and Jannise. I would go crazy. They ALWAYS help me, as long as it takes. And believe you me, it takes a long time. The bank in Shawnee is the BEST BRANCH!!!!!! Everyone there is SO patient and kind. If you the the BEST service, this is the bank.!!!!! Try it, you will be HAPPY you did!!!!! Thanks BMO crew!!!!!!!!!!
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September 2023 by Marilyn Chaney
The employee, Sandra, is so incredibly thorough and patient. She does an amazing job and takes her work very seriously. I hope she is recognized for this by her employers and other members of the bank ❤️
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August 2023 by Bill Baldwin
I always get good personalized service when I go in. Tellers and manager are very helpful.
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September 2022 by Preston Bates
Tried to simply cash a check and got racially profiled by the teller Melissa
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March 2022 by Devon O
I have a car loan with this company; I have never missed a payment. Every time I call to ask about my balance or have a question they are rude and have an attitude. I have never been treated like this by any other bank, so if you are looking to get a car loan I would suggest searching elsewhere.
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December 2021 by Donny Hutchison
I forgot to ask names. But the two ladies working today went way further than they needed to. To take care of me
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November 2021 by Kurt Wagner
Worse bank ever. Loose your paperwork and back charge you for 3 years. What a joke, managers are rude and disrespectful. No help whatsoever. Update: after the banks response I sent an email as they requested and have not heard anything back, worse bank ever still.
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February 2020 by Brandon M
Horrible hours
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September 2019 by Jimmy Jacks
Absolutely the worst banking experience ever!!! Took time off to open a promotional account and sat for over an hour with worst banking reps who had to make phone calls and prattle about to find answers for my account questions until 5pm came and then up they stood and said CLOSING after getting all my personal information and no account opened! Such an INCREDIBLE FRUSTRATING waste of time! It seems like a cult of the most incompetent bank employees ever work at BMO. Plus what a ridiculous name for a bank. Be warned that you too will get PEE YEW, BMO'd, as other reviewers say this bank offers promotional bonuses and then finds multiple ways not to pay it!!! Advice, AVOID AT ALL COSTS!!!
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January 2018 by Steven Kohlmeyer
Website always has an ad when you log in.
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December 2017 by Andrew Wenz
First bank I have ever had to pay 10 dollars to cash a check🤔 worst bank experience ever never will I bank their, I feel as though i have been robbed.😲
