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January 2024 by Audra Kosinski
If you want rude treatment, this is the place. My husband and I drove over on a weeknight to see a vehicle. We live about a half hour away. We looked around the lot for a minute and didn't see it so I started heading for the door. There was a guy outside, presumably a sales guy because he didn't introduce himself, so I don't know his name. He asked if we were looking for something, like that was strange, and I told him which vehicle we wanted to look at. We went inside and he looked it up, said it's not here, it's at the other lot. So I started asking questions to try and figure out how to see it. He said well I'm working with someone else right now anyway, so you can make an appointment and come back another night. My husband was just making it into the office by this point from looking around the lot. So we left. The following Saturday my husband was out and about so he decided to stop in again to see if he could look at that same vehicle. It was there and he started talking to another sales guy. The original sales guy got belligerent with my husband, actually insulted him, and was acting like he was entitled to work with him after spending about 30 seconds with him earlier in the week and being completely unhelpful. I don't see his picture on the staff page. We will definitely be buying a vehicle in the next month, but not from this place!!
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January 2024 by Isaiah Akers
Phenomenal experience at Car City Wholesale. Zach Crouch helped me through the entire process and was extremely communicative. Very satisfied with my vehicle and the customer service I received. Will definitely be coming back for my next vehicle.
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January 2024 by Shelby Wilhite
Would not buy a car anywhere else. I had the best experience. Zach was very knowledgeable and made the entire process as smooth as possible!
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January 2024 by Zachary Wagner
The salesman, and finance person where wonderful and nice. Got this 2019 Chevy Trak, with 70k miles.
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January 2024 by Laura Sullivan
Update: 01/29/2024. if i could id give zero stars. I bought a 2017 Honda CRV 5 months ago. On week 2 i had all the system lights come on and everything quit working. I was able to make it the 18miles home from where it happened with out any safety features. I called and they got my car into their service department a week and a half later. After waiting for 4-6 hours they came out and said it was misfiring and that we needed to replace a fuel injector. We set an appointment for this and when we went to drop it off, they acted like they knew absolutely nothing. Even questioned why i brought it in. After they had it for 4 days(went through a weekend and they werent open for it) they called and said they couldnt get it to misfire or anything. Well the next 2 weeks like clockwork it would misfire on Sundays. It has now been 3+ months since that and after how i was treated by the service people i decided Im not taking it back there at all. I might take it back for the first oil change since I bought it and that should be covered. But other than that I would not recommend this place.My husband and I had a great experience from start to finish. We didn't feel any pressure and were able to buy the car we wanted. Big Jeff was upfront and honest about everything! I would highly recommend coming here!
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January 2024 by Brooke Hemminger
Big Jeff was great!
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January 2024 by Roger K
We test drove a 2021 Buick Encore GX from back in December at Car City Wholesale for our daughter but didn’t purchase at that time for various reasons.I then called back In January, the car was still there but our original salesman had moved on and Jeff Schleicher “Big Jeff” helped us — it was the best thing.Jeff was our advocate and a wonderful person all around. Because of him and his advocacy, we ended up purchasing the vehicle for our daughter.Joe Bozo, the GM was a very nice man — we spent time not only dealing with the paperwork but we connected personally. He was wonderful!Now about the car…everything about it is great, our daughter is thrilled, we feel the deal was great and are pleased all around.Give Car City Wholesale a look, you’ll be pleasantly surprised and ask for “Big Jeff”Thank you Jeff Schleicher (Big Jeff) and Joe Bonzo.Roger, Collette & Sofia
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January 2024 by John Williams
Big Jeff, Kelly and the rest of the staff really went above and beyond during my car buying journey!!!! Big Jeff had to deal with a couple issues before he felt comfortable selling me the car!!! I'd definitely recommend them for your next car buying experience..
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January 2024 by Ryan B
I had an exceptional experience with Big Jeff. His knowledge, professionalism, and genuine approach made the car-buying process seamless. He answered all my questions and was fair in my unique truck purchase. I highly recommend him for anyone seeking a honest, positive, and stress-free buying experience. Jeff will take care of you.
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January 2024 by Ian Clifford
I had a stroke last year. Couldn’t talk. I need to sell trucks some money to for my business. Owner calls me with his son. They wanted to make it easier on me. Pick them up. Ran through them, cleaned them up got all the out and sold them for me. I am forever grateful for them they have a customer for life. The people he has at his business are nice..”not the nice like I’m faking it.” Truly nice. And the cars there anybody’s style. They have a real selection. And there lobby…!I could sit there all day next to their fireplace and a couple coffee and work on my iPad! lol
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January 2024 by Abby D
Best car salesman I could ask for! Go see Eli
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January 2024 by Jacob Reese
My salesman Paul was fantastic, got me a great price on a 2020 Subaru. Couldn't ask for a better experience from him. If you're looking for a car, ask for Paul! Also shout out to Kelly, your a superstar ⭐!
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January 2024 by taylor hale
Thank you to “Big Jeff”- Jeff Schleicher and Kelly in financing for assisting me with my dream car and warranty!-Jeff answered all of my questions and worked hard to advocate for me as a person during the buying process, not just a number. I had a quarter sized dent and a dash light on and he did not hesitate to remedy those for me! Would recommend “Big Jeff” for any car buying needs you have!-Kelly found me the best/lowest interest rate and shortest term to keep me and my husband at ease for the amount we would be financing in addition to supplementing my warranty for additional peace of mind!Thanks to all of the staff and General Manager at Car City Wholesale in Shawnee!
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January 2024 by Ali Akrami
Rude! worst customer service
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January 2024 by Tristan Pettit
Hoss is the man, very knowledgeable on vehicles, got me a lower rate than any of us were expecting
