-
December 2023 by Vicky Sagar
Phenomenal service! From the front desk to the mechanics and managers- they were all very helpful, kind and professional. They kept me up to date on my repair progress, communicated well and did a great job on the car. They even cleaned the whole inside, so definitely above and beyond service here.
-
November 2023 by N H
Wonderful experience from start to finish. Love the app and text alerts. Robert was super nice and easy to work with.
-
September 2023 by Larry Ready
Crash Champions was chosen by my auto insurance. It is a modern and spectacular facility. My car was not completed by the original due date. It took an additional two weeks. My insurance company supplied me with a rental car, so being late was not a big issue for me. They did an outstanding job with my car. Looks new again. My car is a 2020 Kia Forte. If you own a Kia, be sure to take it to a dealer to get the anti theft software installed. My Kia was stolen and abandoned. Roughly $7K in damages. I had to change my review because they made an unauthorized charge to my wife's credit card. I had changed my days off twice to pick the car up, but they pushed the completion date back. Finally, the third time they we could pick it up. They were closed on Labor Day like everyone else. We pick it up after Labor Day. Without notice, they charge our credit for additional rental days.
-
September 2023 by Becky Stover
I want to personally thank Lauren from Crash Champions for giving me a ride home, she did not have to do this but she did and I want her to know I really appreciated it. Her calm demeanor and knowledge about cars were phenomenal, I felt at ease after our discussion and look forward to the next steps of getting my car fixed. I highly recommend her when you arrive at this store.Sincerely,Becky StoverI want to personally thank Lyndsey from Crash Champions for being the best person you can talk with during a stressful time, she is the best when it comes to multitasking and getting you set up in the right direction. I really appreciated her kindness and highly recommend her when you arrive at this store.Sincerely,Becky Stover
-
September 2023 by Ross Johnson
Ended up having brakes changed here which had an issue on the install. To be fair it was an honest mistake that could have been done anywhere. Without hesitation, the team made it right and paid for the full bill of getting them re-done - even at a nearby shop where I was able to get in quicker. We all make honest mistakes every day but the fact that they were willing to make it right so quick without argument, is huge to me, especially in this industry. I have a lot of respect for how they handled it, as they’d always done great work and were willing to stand by their mistake and even put their money up to fix it. Thank you to all involved!
-
June 2023 by Brienne Theis
Terrible customer service - estimate experience. There is no way that I would trust this place with my vehicle.
-
May 2023 by Deb Bowen
Cras Champions did a marvelous job on my vehicle! Thank you so much!
-
May 2023 by JustMyLuck Poovey
The whole part and time for shop wait made this a long experience. communication could have been better. they did a good job. it just took a long time. Friendly people too. I know I am one of lots of clients.
-
April 2023 by Ken Heitland
Have used Weavers/Crash Champions for many years. Always great service and beautiful results.Service: Body & Trim
-
February 2023 by Dylan Mooney
Besides the friendly receptionist we did not enjoy our experience. Completion date was not communicated unless we reached out and asked. Then at least 3 completion dates we were given were missed with no call or warning unless again, we reached out. Extremely frustrating and inconvenient when you're dealing with rental car companies, insurance companies, and trying to juggle life and Crash Champions could care less about giving accurate information or communicating at all. The fix had an issue upon pickup I wouldn't return my car to that company if I was being paid to. 100% would avoid, there are enough headaches when dealing with car problems, don't let someone else's laziness add to your issuesServices: Painting
-
January 2023 by Paul E.
I had car repairs at Crash Champions due to an accident a while back. They repaired the car to it's like new condition in a timely manner. A noticed a squeal days after the repairs that continually got worse. I finally took it back to Crash Champions. They diagnosed the problem, worked with my local mechanic to have it fixed, and covered the cost since it was likely a result of the accident. How they handled the situation (owning it, apologizing and addressing it) lets me know I chose the right place. I will use them again and will recommend Crash Champions to anyone.
-
December 2022 by Pat Fox
Crash champions exceded all of my expetations by far! The keep me updated throughout the process, and completed my vehicle on time as promised. Additionally the repair was flawless! I would deffently recommend Crash Champions to any of my family or friends!Services: Painting
-
December 2022 by marie g
after a recent rear end collision, they replaced my bumper and buffed out some paint smudges on the front that were older at no charge. I’m very satisfied, they were very polite and on time, in fact, ahead of time. They are close to home, so I use them whenever I need to, I would like to go back and have them detail my car, not because it needs it, but because I know they’ll do a great job when I go to sell my car.Service: Body & Trim
-
December 2022 by Kelly Pitzer
My friend had gotten her car fixed here when it was weavers it was highly satisfied so I took my car here. However, they changed to crash champions, and the entire process was a nightmare. They never contacted me ever to let me know, I always had a call, and then they said they emailed, called, or texted, when they never did. They postponed my appointment by email saying I rescheduled it, and they were almost a week late for getting my car back. Horrible communication and cannot recommend them.Service: Body & Trim
-
November 2022 by Don Green
From the time I took my 2014 Miata in for an estimate to the time the work was completed, I could not have been happier with Sean and his staff and the body and trim work that was completed. Once it was determined that Crash Champions was performing the repairs, the process went as smoothly as possible. Overall, I could not be happier with the outcome.Service: Body & Trim
