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March 2024 by Heidi Coleman
I not a huge fan of Dunkin, except when I travel to California and stop in Yuma at exit 12. There Dunkin Donuts are the epitome of a great donut. Now this Dunkin, I’ve come across two people who are very pleasant. The donuts however suck. It’s really said they change the Munchkin Cinnamon, because this new option is a dry cake donut with no flavor. Make sure you have something to quench your thirst if you plan on eating one. Now I appreciate a whole cake donut, but from experience when smaller especially trying to add sugar and cinnamon with no glaze does not sit well with some pastries.
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March 2024 by FrenFri
They left the paper you wrap meat in inside my little sister's breakfast sandwich then had an attitude like it was her fault when trying to return it uneaten.
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February 2024 by Emily Avila
Went to the location on Shawnee parkway had three breakfast sandwiches one was smothered in maple syrup and pepper the other was wrapped in a odd color and looked moldy the worst cold coffee and hot coffee I’ve ever put in my mouth never go to this location !!!!!
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February 2024 by Tank Tracy
I waited in the drive thru for 15 minutes and kept trying to get the person's attention multiple times and I even hooked my horn several times. They would not come to the window to help. I was going to be late for work so I left without getting my order. I called and talked to the manager about it. The manager was very rude and full of lame excuses. Never going back not even to get my money back.
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February 2024 by Brenda McCord
I bring my 2yr old granddaughter in for sprinkle donuts. There was plenty of help but the language that was going on behind the counter was very inappropriate.
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December 2023 by Dennis Baughman
Service was horrible with a cashier that didn’t talk to ask questions. They could have been mute? They just pointed at things. They had a mask on which made it more odd that they didn’t talk because she just glared and pointed.If they can’t talk and must wear a mask someone needs to paint a smile on the mask to fool customers into thinking she might enjoy life a little.From Indy and loved Dunkin Donuts as a young man. There was a counter and it was open 24.
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November 2023 by Ashley Steele
A staff member cut me off in line to talk with the employees behind the counter. Employees behind the counter complete ignored myself and my girlfriend. I had to ask for service then was asked to repeat my order no less than four times. The employee finished making the drinks and called out “two iced coffees with sugar and other stuff”. Both drinks were completely incorrect and absolutely disgusting.
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November 2023 by Kyrie L
Service is top notch for a donut/coffee shop. Loved the employees! Prices are good and so is the
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November 2023 by David Nevarez-Saenz
Got an Ice Original Latte and Ice Chai Latte and both were good. Only complaint would be that light ice means a cup filled with 3/5 of ice, which is not okay.
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November 2023 by Robin Carlino
The coffee didn't taste very good. This os surprising since this place has been recently renovated. Maybe it's the water? The donuts were good, although the Bavarian Cream could have had more chocolate on top. It was pretty scimpy.
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November 2023 by nsola1983
Placed a mobile order for an iced coffee this morning, I live about five minutes away. So I gave enough time for them to make my order. Got to the location, was asked to hold on a moment. After 10 minutes finally was helped in the drive-through. Store was not busy, they had no one but employees in the store. Lobby was empty so I don’t know why I had to wait 10 minutes to pick up my order.
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October 2023 by Ivana T.
The food is great obviously it's Dunkin as well as the coffee, but the workers are so slow. It took me 25 min to receive my coffee when they weren't even busy. There were 4 people back there not including the manager. They asked me what I was waiting on finally after sitting there for so long. And me coming up to them. My food had been done for awhile sitting there, and now it's cold. After they asked what I was waiting on they were like you're just waiting on a coffee. Then all the workers continued to stand around and move like they couldn't care any less.
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September 2023 by Mandy Dufour
My husband and I drive 30 mins to go to this Dunkin because they have always been nice, funny but today was the worst experience I've ever had there. They got my order wrong not once but twice and didn't even care to listen to my husband what my drink was. The girl said does she want a shot of espresso and he said no then she said well I'm going to put it in anyways. Seriously not happy today with this place. I don't understand what was going on. We both came all the way home and I only had half my drink because I couldn't take it and he had to add to his. I'm hoping today was just a bad day but the mood and employees were not good.
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September 2023 by Libby Potts
The staff were so incredibly kind and patient with my son while he decided on what he wanted. The donuts were also delicious!
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September 2023 by Brianna Smith
I don't think I will be back. The staff today was rude and didn't even give me the order I asked for and I still paid for it. Not to mention I had to tell the girl 3 times what I was ordering, had she not been laughing with a co worker at the speaker I think she would've gotten it right. Consistently this place is awful and I will not be giving them anymore of my money.