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October 2023 by Sarah Bennett
My fave resale store. Staff is great! Prices perfect! And, does it get better than selling items you don't want & making money to buy new items you do want?! Win/win!!
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July 2023 by Kristi Divine
DO NOT SELL HERE!!! The workers and owner are very rude. I have been consigning here for years. After 90 days, you pick up the things that won't sell. Everytime I have to weed through all the clothes by finding the right tag #. Everytime I can't find clothes or shoes. They don't care; they are glad you can't find things. One time I couldn't find a Coach purse and I was told 'oh well'. Today I went to find 25 items; I found 15. I looked through every rack of clothes they had. The clerks wouldn't help me and said they had no idea where they might be. I will not be consigning here again. You make pennies on the dollar. Style Encore gives you money right away and if you buy things with that money, you aren't taxed for purchases. My Best Friend's Closet makes their money by hiding your items in the back room until the 97 days are up, then keeping them! They also accept things to be consigned and then will call and say 'we decided not to accept several of your items so you can come by in the next 2 days to get them or they will be donated'. That's really hard for me when I work 2 jobs, 12 days on then 2 off. They are rigid, unhelpful, and rude. You can make all the slanderous comments you want about me but they are not true. Me yelling at people? Not likely. I did raise my voice when there was no one in the store and the 2 girls behind the register were laughing at me when I was trying to find my merchandise. Your rebuttal is nothing but noise; I have never been rude to people even if they are rude to me. The girls that work there are too busy chatting to help the small amount of clientele that they do have. My Best Friend's Closet is OUTDATED & A CLUTTERED MESS!!!
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June 2023 by Kristi P.
Do NOT sell here. When you go to find your items to pick up, they have mysteriously disappeared. After they have told me that they have donated items to a women's shelter, I find them on the rack. The owner and employees are rude; they would rather be chatting than helping people. One time they couldn't find a coach purse of mine. Last night I only could find 15 of 25 items. Their reply each time was 'oh well'. You get pennies on the dollar. My Best Friend's Closet is OUTDATED & A CLUTTERED MESS! I will not be back!
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May 2023 by Katee P.
Lots of inventory. Prices were higher than justified on many items. I would go back but wouldn't be my go to place.
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April 2023 by Janice Zalewski
I love this place ,everyone's friendly and Piper is so knowledgeable and the clothes are cute and priced well
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March 2023 by The Curvy Carrot Top (The Curvy Carrot Top)
Do NOT sell here. I listed a $250.00 Kurt Geiger bag. They had it listed for $179.00. The item didn’t sell. I went to go pick it up, and now they can’t find it. The employee claims the item was never put into their system. That is a lie. I saw it on the system personally. This is the bag they lost. I’m furious.
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March 2023 by Liberty Casby
Great choice of shoes and separates. I found exactly what I was looking for with the help of their accommodating staff. I’ll definitely be back!
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November 2022 by Samantha Kragel
Pretty unhappy with my experience as a seller here. All of the staff I have encountered have been rude, unhelpful and scattered. Had to make an additional trip back to get half my items because someone messed up going through my selection. I'll be surprised if the money I make back is any consolation for my negative experience. Would not recommend.
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July 2022 by Nicole Bishop
Great store, always a treasure hunt!
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May 2022 by Karen Freeman
Unique items, friendly management, atmosphere that makes you want to linger! I'll definitely go back!
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February 2022 by Jacqueline Bra
The store was clean and well organized. Piper was extremely helpful and nice. Would recommend this place ❤️
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February 2022 by Heniretta b
Great prices, great selection, staff is great and just all around great hidden gem. Def sign up for the text program to get in on the sales and deals
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October 2021 by Dan Schonbachler
Very nice! Very helpful!!
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August 2021 by Dana
My favorite consignment shop!
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July 2021 by dayna keyser
The staff were extremely helpful and they have very nice girls that answered all my questions and loved the clothes! Christmas in July is such a great idea!
