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January 2024 by Mohammad Zia Hassani
I want to share my first experience with this branch which was really great. Angelica Olivas, one of the banker who assisted me with opening a new accounts and the way she explained all the details and benefits were very helpful.
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January 2024 by Tony W
Go somewhere else
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December 2023 by Fredrick Chege
I applied loan loan morgage they keep driving circles up and down
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December 2023 by CHRISTIAAN LEYVA-SHAGOVAC
Always great service at this location.
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September 2023 by nancey Link
Worse customer service.there is girl on counter name Marissa or laresia i don’t remember exactly her name.i will close my account soon.Her disrespectful behavior is unacceptable.
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September 2023 by kee ling
I was kicked out of around Covid-19 this bank in the eighties. That time I just bought the house and I need a cashier check.I left and never went back againBecause of my colorI am the one of south East AsianI’m wearing the mask ? but what did I do wrong?Good luck ?I’m never forget what happened in my life
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August 2023 by Dice
I get wells fargo busy but even without appointments you should still help customers it's no wonder why chase is better they open accounts even without appointments I know cause I work for chase
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August 2023 by Kaylee Rinehart
Came here for an appointment at 4:00 15 minutes early while they weren't busy and wasn't helped until 15+minutes after my appointment was. Watched one of the employees chase after a customer holding their card they forgot and the store manager blatantly said out loud "of course it's not an easy name to hell out either" while acting annoyed. Not a very good look on their company or this location.
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August 2023 by David Rinehart
This bank is ridiculous! They tell you to set an appointment, then you show up 15 min before you appointment, they aren't busy, but don't get to you for 10, 15, sometimes 20 min after the appointment time!!! Sometimes I wonder why I still bank here!!!! Also at this bank the customer is never right! Just thought I'd let everyone else know.
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August 2023 by Becky Shallcross
Tremendous and very helpful staff. I was visiting from out of state and couldn’t get through to someone to discuss my paid off auto loan. The staff at this location went above and beyond to quickly connect me with someone from Wells Fargo Auto to resolve my issues and were very compassionate and kind. Highly recommend!
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July 2023 by Jeanne Fox
I just closed on my mortgage deal and the rates was market competitive to say the list. Big thank you to my credit fixer Mr. @royalbladeworks on IG for the credit score boost. I was approved @ 788 CS.
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July 2023 by Becky Long
Tremendous and very helpful staff. I was visiting from out of state and couldn’t get through to someone to discuss my paid off auto loan. The staff at this location went above and beyond to quickly connect me with someone from Wells Fargo Auto to resolve my issues and were very compassionate and kind. Highly recommend!
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June 2023 by Todd
I want to share a wonderful experience, I had at the Shawnee Wells Fargo location. I was first helped out by Daniel, one of the bankers, who assisted me with clearing up some issues, so I could open a bank account. He was very professional, polite, and knowledgeable. He fixed the issue, and assisted me with getting my account opened, so I could get a check deposited. I came back in later the same day and was greeted by Larisa, who was also very professional and knowledgeable, she patiently took the time to help me set up a temporary Apple Pay card on my cell phone, so I could have access to the funds I deposited quicker , until I received my debit card in the mail. I highly recommend this location, if you’re looking for a new bank account, that comes with a five star customer service experience.
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June 2023 by T J
I do not even use Wells Fargo, but I had to leave a review. I had an issue with a scammer trying to convince me that he was from Wells Fargo and that someone had applied for a business loan in my name. I figured it was a scammer, but at the same time, I was terrified that it might be true. I called this location, and Daniel answered rather promptly. He checked to make sure if someone had taken a loan in my name, and sure enough, no one had. Thank you Wells Fargo, for being professional while I was freaking out.
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June 2023 by Melisa Negrete
If I could give this place a zero start I would!!! The rudeness my mom had to go through today was unacceptable simply for being Hispanic. She even asked the teller if she had a problem with her because of her race, the Clark or teller name Ashley rudely slammed a sheet and told my my mom she had to sign. Mind you my mom speaks English but with a very strong accent. There was no reason for this person name Ashley to be this rude. Horrible customer service !
