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October 2025 by Jess Knight
I was at this location earlier today getting gas I had left my wallet sitting on the counter when I left I noticed this guy who was walking out to his car at the gas pumps He was looking at me very strangely and I couldn't figure out why well I live on it in Lenexa and I noticed that my wallet was missing come to find out I left my wallet at this location I do believe that the manager must have been talking about me because the man that walked out and looked at me very funny was kind of obvious to me I hurt my arm tonight and was getting ready to go to the ER notice my wallet was gone come to find out I called the Spring Hill Casey's and my wallet was left there My mom went and picked it up but I noticed the manager that was there earlier when I had left my wallet and how the guy that came out that was parked by me I was looking at me very funny like he knew something makes me believe that my old manager that is the manager at the Casey said I stopped at she used to be my boss new that I forgot my wallet and failed to come out and tell me but I add up things really good So the manager at the Spring Hill Casey's her name is Mary Snodgrass she is not a very good person so I give this Casey's though I have family in Spring Hill and I'm from Spring Hill never will I give service to this place ever again because of that woman is a evil person
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September 2025 by STUART BURNETT
Love the Casey's pizzađ and I appreciate Sarah who always helps me smile. Thanks Sarah you're a hardworking and good people.
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September 2025 by Michelle Cain
Pizza was old.
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July 2025 by er din
I love coming here to grab a drink or a snack every now and again, the place isn't perfect but it's improved a lot recently! Only problem right now for me is this guy that sits at the corner and panhandles. He said he was trespassed in a review below but I just saw him when I was getting a drink sooo I don't know about all that. I don't think they can actually do anything about that.
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July 2025 by Peter Hansen
Absolutely the worst Casey's ive ever been to me and my wife went into this location to get a couple energy drinks I check out mine with my rewards and everything is fine but as soon as my wife went to use hers on her transition they refused allow her to use hers absolutely ridiculous and because of this situation I will be contacting an attorney for false advertising
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July 2025 by Scott Williams
I used to spend a whole lot of money here and shopped here with no problems. I was just recently had the cops called on by the manager Barry. And he explained that he didn't want me on his property anymore. Casey's made the decision to trespass me indefinitely. All because I was panhandling from another store on the sidewalk. Which if he would have asked me to move down the street like a couple of feet or so I would have but kindly did so. But instead he called the police and filed a police report banning me for life. Please don't shop here at Casey's as they don't support civil rights, activists or anyone homeless or disabled. Trying to survive and make a few extra pennies on the corner in front of their store, I don't bother any of their customers or do anything outrageous to cause any problems. If anything I would think that I bring more customers because people have to stop in the parking lot to bring me sometimes food and money or food from the store itself. I was flabbergasted when I was told by the Spring Hill Police department officers that I could not sit on the curb because Casey's grass overgrows the curb and that means I'd be sitting on Casey's grass and that's private property which would make me trespassed.. I told them that they should cut their grass off of the curb cuz that's public property and the officer said that's not their problem. That's up to the code enforcer. Long story short. Nothing was done other than me being trespassed from being anywhere near Casey's in putting my feet in the street. There's only one or two sidewalks in this whole town and I'm not allowed to put my feet on the street which is public property, but I'm supposed to somehow walk around town or get to my next destination without breaking the officers, rules and regulations
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May 2025 by Lance Larson
Worst Caseyâs on earth. Out of serve pizza at 6:30 during dinner with no pizzas on the horizon. Staff was worse than the stale pizza. Believe the reviews.
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April 2025 by Wolfzy
Absolutely horrendous experience at this Caseyâs. I came in with a friend to grab a couple of breakfast burritosâsimple enough, right? Wrong. First off, they donât even make them freshâthey just grab some sad, already-made breakfast scramble and wrap it in a tortilla. But the real disaster was the staff.
One kid behind the counter didnât even acknowledge me when I spoke to himâhe just kept staring at his phone, then casually went to grab a slice of pizza and started eating it right in front of us. No rush, no care, just full-on munch mode. FIFTEEN minutes go by, I finally say something again, and all I get is a âSure, I can do thatâ like Iâm the inconvenience.
Then another 25 minutes of nothingâhe walks outside, comes back in, and waits around for another employee to show up. Apparently, making a burrito was a two-man job that day. Finally, he decides to wrap them up without heating the food or even the tortilla. The result? Cold, soggy, falling apart burritos that looked (and tasted) like an afterthought.
The customer service was appalling, the food was a joke, and the whole place felt like it was being run by people who just didnât care. Never going back. Honestly shocked this location hasnât been shut down yet.
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March 2025 by Dutch Dillingham
They were so darn nice and the pizza was well made, very impressed!
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March 2025 by Nic Meister
This could be the WORST Caseyâs in the country. I am from Louisburg (one town over) but moved to Spring Hill a few years ago. I love Caseyâs and have given this location so many chances, but itâs disappointment after disappointment. Iâve had a sour/spoiled ice cream cone, stale pizza, orders screwed up and the latest today âwe are out of cheese for pizzaâ after I placed an online order Friday at 6pm. Seriously canât make this stuff up. I cant believe Caseyâs franchise would put up with this place. Itâs a dump and the people working there couldnât care less about the customers. Iâm done, Iâll drive the extra 8 miles to Louisburg.
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September 2024 by J
Almost every single time I come here the food is expired by several hours. Wonder how higher ups would feel about yâall serving your customers old food with 2 people in the kitchen so itâs not understaffing thatâs an issue. Before I have to open my store on the weekends Iâd like to stop and get something from Caseyâs beforehand but itâs currently 5:20 A.M. and Caseyâs isnât open. So do the hours need updated or does someone need fired because that has never been tolerated in MY workplace. Please do better or just shut the place down. It has really gone completely downhill.
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August 2024 by Bill Everhart
Place is coming along,with new management and crew. Keep up the good work crew.
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July 2024 by Colin Grainger
Good old store!
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June 2024 by Amanda Quisenberry
Pretty disappointed in the service tonight at this Caseyâs. I come here most Friday nights to get my family a pizza and the usually people working are fast and attentive. I came in tonight and the man behind the counter making the pizzas didnât even acknowledge me for a good 20 min until I finally spoke up and asked about my pizza and he said it would be another 5 min (which was a lie it ended up being another 15 min) the guy usually running the pizza counter is nice and always lets
Me know if heâs running behind and Iâm okay with it bc most places are short these days but to just completely ignore the customers is ridiculous and uncalled for. Never seen this kid in there before so Iâm assuming heâs newer but he obviously needs more training.
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June 2024 by Michael Knaebel
Come on Casey's do better. Pork sandwich has mold on bun. Sealed cheese Casey's brand also green mold. Not happy as I do not have extra time to go back to store.