-
January 2024 by B M
Very friendly, caring staff. Easy to schedule with and they're always helpful
-
January 2024 by Suzanne Simpson
They took my two cats in the same day I called ...new patients even!They were so great with my cats and I received a lot of information about diabetes in cats that I didn't know. It's going to make things much easier for my cat and for me! Everyone was awesome..... it's so obvious they truly care about your pets!I will never go anywhere else! I HIGHLY recommend Pleasant Valley!
-
January 2024 by Lauren M.
Super impressed by every aspect of this practice! Megan at the front desk was so sweet to Gracie (lots of treats!) & we had a lovely chat while I waited. It was short tho & Kinley came to take us to the room which was large, clean & well equipped. We began discussing Gracie's arthritis & I looked over to see the vet on the floor engaging with my dog! Dr. Holstrom was so kind & extremely thorough with Gracie's exam. I had questions about some lumps & how to treat them. She gave me several options & explained them thoroughly. We reviewed all of Gracie's health matters. Head to toe. The Dr. & Kinley really made me feel like they cared about Gracie & her well being. They were so great with my dog, but also fantastic with me, too. It was so nice to talk with them. This was my first visit to Pleasant Valley & they've got it ALL right. Lovely, clean, well maintained building & exam rooms; warm, friendly receptionists; short wait times; knowledgeable Dr. who is as good with people as she is with animals; technology (a very useful & easy to use app); & all these people are loving on my dog every step of the way. This is our retirement home so we are customers forever! I have already recommended Pleasant Valley to family and friends!
-
January 2024 by Lauren M.
Super impressed by every aspect of this practice! Megan at the front desk was so sweet to my dog Gracie (lots of treats!) & we had a lovely chat while I waited. It was short tho & Kinley came to take us to the room which was large, clean & well equipped. We began discussing Gracie's arthritis & I looked over to see the vet on the floor engaging with my dog! Dr. Holstrom was so kind & extremely thorough with Gracie's exam. I had questions about some lumps & how to treat them. She gave me several options & explained them thoroughly. We reviewed all of Gracie's health matters. Head to toe. The Dr. & Kinley really made me feel like they cared about Gracie & her well being. They were so great with my dog, but also fantastic with me, too. It was so nice to talk with them. This was my first visit to Pleasant Valley & they've got it ALL right. Lovely, clean, well maintained building & exam rooms; warm, friendly receptionists; short wait times; knowledgeable Dr. who is as good with people as she is with animals; technology (a very useful & easy to use app); & all these people are loving on my dog every step of the way. This is our retirement home so we are customers forever! I have already recommended Pleasant Valley to family and friends!
-
January 2024 by Brenda Goebel
Most caring, compassionate and wonderful doctors and staff ever! I wouldn't take my Lily anywhere else!
-
January 2024 by Zak Smith
Very friendly and knowledgeable staff. They are great about getting back with you day of with any concerns you may have about your pet.
-
December 2023 by Mary Ann Yoder
Always a good experience with the lady doctors at Pleasant Valley...and wonderful techs and support staff, too!
-
December 2023 by Arrika Reeder
If I could give this place zero starts I would. My kitty of 18yrs developed pyometra and was in need of euthanasia after Pleasant Valley said they were unable to spay her. This was my first experience having to make this difficult decision. I signed the papers at the clinic for the vet to come to my home and when the vet arrived, she administered all 3 shots, one to 'clear' out her vein, one to sedate and one to finalize the euthanasia, all in under 5 minutes and it was horrible. My cat was not sedated or sleep before the last shot. After the last shot, I cried and screamed for a few minutes when the vet grabbed my cat out of my arms, said 'she's gone' and left my house down the stairs with her. I didn't get to say goodbye - I didn't get to hold her - and it most certainly was not a peaceful passing. The vet arrived and was gone in under 20 minutes. My dog was also seen here where they suggested euthanasia with him being 15 years old and having cancer, however he lived a healthy life for 9 more months until I, again, had to make this decision for him. This time, I used Lap of Love and realized that my experience with Pleasant Valley is not at all what it's supposed to be like. Turns out, my cat's sedation hadn't even set in nor did the vet check for a heart beat. Lap of Love gave me an hour with my puppy before sedating him, then we waited another 20 minutes until he was completely asleep. I was able to hold him afterward, clip a lock of hair and get a paw print. They also checked for a heart beat - very professional and it was as peaceful as something like this could be. Pleasant Valley - if you don't have the compassion to do euthanasia the right way when someone is extremely distraught, as expected, just don't do it. I can't imagine someone else going through what I went through and this was almost a year ago - I still see it when I close my eyes. Since this is a public review - once it's read, please remove all of my animals from your system.
-
November 2023 by Amber Rea
They always take the best care of our sweet Kate!
-
November 2023 by Dave Thomas
They went above and beyond to help us in an emergency with our little dog
-
November 2023 by Fayth Lopez
I have 3 dogs that see Dr. Simon and she just loves all three of my babies like her own. Her technicians are just as kind as she is! Long story short, my guy Rueben started having grand mal seizures suddenly and they worked with him to get blood work and medication ordered for him. Not only that, but Dr. Simon always keeps me informed about every charge and is empathetic about my financial situation. She even listens to my suggestions and tells me she will read up on certain things she wants to get more information on. How many doctors do that anymore? 10/10. Dr. Simon, I won't see anyone else to care for my guys. Please never retire! ?
-
November 2023 by Nicole Kennedy
All the veterinarians at this clinic are so thorough with their exams of my dogs and thorough in their communication with me regarding their assessment and treatment plan. They even have someone call to follow up and check on my dogs to make sure they are responding well to treatment! My dogs love going to the vet!
-
September 2023 by Delainey Griffin
my husband & I have been taking our dog, Millie, to pleasant valley when we first moved to Tonganoxie in May & we’ve been beyond happy! The staff is so friendly, attentive & treat your fur baby like their own! I highly recommend Pleasant Valley!
-
September 2023 by Becky Dunmire
We just moved to the area and it was time for dog vaccinations! Staff was so friendly and courteous! They treated our old dog so nicely We won’t go anywhere else
-
August 2023 by Bobbie Griffith
Highly recommend Pleasant Valley Vet Clinic. During Covid this was the only vet that would see my dog when he was sick. Dr. Simon and staff were also extremely compassionate when it was time to say goodbye. So worth the 30 minute the drive past all the local vets to make the trip to this clinic. Thank you for the handwritten card and the paw prints of Winston!
