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December 2023 by George Meier
I do not like being called liar! That IS WHAT SHIPMAN WAS SAYING, that the check was dated December 1st, ang the check came in mail on December 13th. I pay with bill pay.
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December 2023 by Deb C
Excellent insurance agents and great advice and prices! Highly recommend!
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November 2023 by Ralph Haug
I had questions/concerns Re: renewal of my homeowners insurance policy recently. Those questions prompted a call to the Shipman& Assoc. office. I feel fortunate to have reached "Bailey" - she is truly an asset to the Shipman organization. Bailey was prompt, professional and tremendously knowledgeable in her responses. She certainly exceeded my expectations recapping alternatives integral to my homeowners.
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June 2022 by CT Plumbing
I use them for my home and businesses. They do a great job! They know me by name every time I swing by for a drop in.
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June 2022 by David Johnson
Great people who have always had any answers I needed and the customer has always been first priority. I definitely recommend their sevices
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June 2022 by Mindy Warren
Always quick to answer my questions and up front with coverage and pricing. Great customer service.
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December 2021 by Larry Warner
Good place great people always helping new and existing customers
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September 2021 by Linda Tran
Elissa haves been working on helping us with our home insurance and car. She’s very professional. Love her!!!
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February 2021 by Judith oaklan
we have been on car and house insurance with AFI for over40 years but it only took 1 incident to cancel us. My grandson got up early and took his moms car and had an accident. No dr license 15 yr old Mom has her insurance already canceled because she didn’t pay on time. Understandably you could cancel her but you also canceled my other daughter and me because of it. I didn’t think that was right but i went ahead and canceled ours early and got new insurances for all 3 of us. we got all three cars insured with full coverage and roadside services for a lot less with GeicoI do still have house insurance with American FAMILY i used to recommend it highly but it may be higher than some. i haven’t checked on it but i am almost done paying for my house. At that time I may switch insurance if I can get a better deal.Larry Shipman has always vouched for us a good customers. Now his daughter Elissa is presently the office head and she’s been nice to work with it doesn’t know of us as well as her Dad. Judy Rohr
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February 2021 by Joe Votaw
For anyone that wants to know I have been with American Family for 20+ years. The great help you get when dealing with Elissa, Bailey or any of the other staff is why I stay with them. They are always friendly and quick to get back with you. They are a 10+ rating always.
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November 2020 by Michelle Shambow
Waited a long time to get one small item completed to update my info. Heard the same lame excuse “it’s on her desk to do next week.” Then they never updated my info accurately. Probably on her desk to do next week. Been calling the 800# instead Of dealing with them directly. Looking for new agent.
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October 2020 by Lisa Pena
Fast and Friendly Helpful !!
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October 2020 by Teresa Wilson
I'm a loyal customer for years. When my husband died in 2004 you helped me through it all. I'm eternally grateful. Unfortunately after an accident this year, I'm no longer driving and had to cancel my auto policy. But once again, Still an Am Fam has been awesome through it all. I have and will continue to recommend American Family Insurance.
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October 2020 by Andrew Vargas
Always quick to take care of my needs.Always easy to communicate with.
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October 2020 by Craig Calovich
Always good to work with and either have the answers or will get back to you quickly with the answer.