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March 2025 by Annie Burnett
I struggle with this frequently when I am at my home and connected to the Wi-Fi. All of my calls fail. They do not go through, no rings or nothing immediate call fail. I experienced this at quite a few places here in Topeka and I’m not sure why. I have the unlimited plan so that I have unlimited access to the Internet, phone calls and text messages, I am quite tired of Not being able to make phone calls in my own home.
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March 2025 by Malik Stanley
Matt made the buying phone and transfer experience very easy and quick. Best visit and experience ever!
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March 2025 by D Ruppert
5 days ago we visited this location Brayan Nunez told us the new z flip 6 has a free promotion so we agreed.when he proceed it in the system he said it's not for free he went to check with the location manager twice the manager didn't want to honor the mistake or correct it so we didn't accept his misleading offer and left the store. We lost the service for 5 days now because he did activate a phone we didn't buy and all family are canceling the service. Bad business. Bad service. Bad customer service, we still don't have service.
Check your other options before you go.
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March 2025 by Karen Bosch
Rebecca was absolutely wonderful. So patient, kind, and friendly. Because of her I am going to get ATT direct TV. Rebecca was full of great information.
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March 2025 by Jen Sharpton
Josh was fantastic! Changing over phones can be a very stressful time but he made sure that it was not and took care of every step along the way. Thank you so much for your patience and for taking care of everything. So it was a seamless experience!
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March 2025 by Matthew Sharpton
We experienced great customer service. Josh helped us with our transfer of service and trade-in. Fantastic service!
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March 2025 by Stacey Smith
I bought 2 new watches in June 2024 and cancelled 2 old watches. AT&T did not cancel watches. Multiple times I called the store and went into store while no one could help me from August to present. They finally canceled the watches so I did not continue to be charged however they said after the lines were canceled they could no longer refund me the 570$ that I should not have been charged. They finally agreed to pay me 270$ on pre paid card and told me no way could I get a refund. The prepaid card arrived with 5$ on it. Liars and cheats. I would give them a zero but I can’t comment with a 0.
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March 2025 by Kristin Voigt
Always cheerful and pleasant to do business with at the Wanamaker store in Topeka thank you all
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March 2025 by gabriela torres
Very good place to be served
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February 2025 by Renee Reffett
Excellent customer service and very knowledgeable
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February 2025 by Tif Whitefish
I hate going here!
Always takes forever!
Horrible customer service!
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February 2025 by gopi kamatham
Worst waiting and no one is helping quickly they are taking long time to take customers
Waste waste
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February 2025 by Pam Walstrom
Recently purchased a new iPad and have worked with Brayan and Josh to set it up and help me work through some issue. Their professionalism, knowledge and respectfulness has been nothing short of remarkable. Thank you gentlemen! It has been a pleasure to work with you.
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February 2025 by Emily Konrade
I had a wonderful experience at this store. The entire staff was helpful, knowledgeable and attentive, especially Rebecca and the store manager, Madeline.
These two ladies were extremely professional and patient. They took the time to explain my options and set me up with the perfect phone replacement. Best customer service experience I’ve had anywhere in a long time!!
I highly recommend this store!!!
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February 2025 by Angie Brandon
Great service. Friendly. New what they we're doing!
