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March 2024 by Christina Smith
Great customer service and friendly staff. Loved the 2023 Ford escape. It rides really nice
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February 2024 by Kimberly Smith
Great customer service! Great price!
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February 2024 by Courtney Styles
The employee there Demetrius was rude. If i could give 0 stars I would.
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January 2024 by Bradley Moore
DO NOT RENT FROM AVIS IN TOPEKA, KANSASI'm in Kansas doing business two or three times a year for weeks or months at a time. I will NEVER rent from Avis in Topeka again!!!!!Horribly rude and surly Avis attendant that rented the car to me in Topeka, Kansas. The man at the counter was unfriendly, unhelpful, slowed down entire process of renting the car, and didn't seem interested in even renting the car to me. He told me that he couldn't use my driver's license. Then, he asked for my passport, which I happened to have in my pocket AND STILL SAID THAT HE COULDN'T RENT TO ME. Finally, he used my driver's license and rented to me. It took over 20 minutes to simply rent a car and there were no other customers present.I WILL NEVER USE THIS AVIS RENTAL STORE AGAIN!!!!!!!!!!!!!!! I will advise everyone I know to avoid it.Go to Enterprise!! They have two Topeka locations and they are MUCH friendlier. I would have done so myself but had an appointment that day and it was immediately before Christmas.
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January 2024 by Robin Thompson
This was the worst experience I’ve ever had with a car rental. I was renting due to being rear ended in my truck. I picked the Camry up and noticed it had not been cleaned inside or out. I had to have a vehicle so I didn’t fell I could return it I figured I’d run it through a car wash, then as I was driving I got a strong smell of vomit.I ended up spending 2 hrs shampooing and scrubbing the interior, then washing the exterior. I ended up having it for 2 weeks, when I returned it I mentioned to the same guy that it was filthy. And smelled of vomit. He said that was NOT true, that they wash all of the cars. He was very dismissive and offered no apology just so rude. I will never rent from Avis and I have told many others not to. I recently rented again with enterprise. The experience was the total opposite. Very professional! Avis employees are a joke. I can only assume he owns this Avis because I can not imagine hiring him. So incredibly disappointed in the service and more so the attitude of being called a liar. Never again.
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January 2024 by Sergio Diaz
The staff at this location is very helpful, pick up and return are super quick and easy.
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January 2024 by Roman Melnychuk
The service is very bad. They transferred the payment for renting a Kia Soul, upon arrival at the office the guy said that there are no free cars for rent
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December 2023 by Kimberley Brummett
Cars are dirty and they will charge you a $15 late fee if you return your car after hours. I had a 7pm return time and I returned it at 6:50pm and still got a late fee simply because the office didn’t open until the morning. *Social media case does nothing. In my opinion, find another place to rent a car frfr.
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December 2023 by Stacey Gleason
Great service. Clean vehicle. Convenient location for pick up and drop off. Only 4 stars because the van needed an update on its computer and the screen dysfunction was frustrating at times. I’d rent from Avis and this agent again without any concerns. I needed to extend my rental for a couple days, and the process was VERY EASY. I didn’t even have to go back to the rental agency. Thanks to all of the people who made my experience possible.
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October 2023 by Tricia Brown
Avis was extremely easy process to rent a vehicle for my traveling needs. Clerk at desk was very professional and very helpful at time of pick up and drop off. Will definitely use them again.
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October 2023 by Joseph Kinard
Rental was easy but the car I picked up was dirty on the outside inside was fine but outside was unkept. The low profile tires made way to much noise while driving on highway suggest changing tires.
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October 2023 by Jorge
Profesional and quick. I've used their services multiple times and have never been disapointed. Whenever the car I requested was unavailable they've upgraded me to something faster or larger and always nicer
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September 2023 by Doug Jones
The staff of the Avis car rental on SW. TopekaBlvd. in Topeka, Kansas were extremely helpful, courteous and friendly. When I needed to extend my rental, they were very accommodating. I would definitely rent a car from them in the future and recommend them to anybody needing a rental car.
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September 2023 by John Smith
They make your reservation on line you use your credit card you are going to use and they take the money out of your account. Then when you get there they do a credit check on your card and if it doesn't pass there they refuse to rent the car even after the online reservation took the money out of your account. Use enterprise not this place.
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September 2023 by MeMe Williams
Jonathan (manager) is always helpful and provides great customer service. He's the reason why I kept coming back and I've never had an issue with him after renting several cars for the last 3 month's.
