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October 2025 by Nichole Allen
WHY THEY ANT PICKING PHONES UP ON BUSSINESS DAY
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August 2025 by Tara Strickell
I honestly don’t think they deserve the one star I was forced to give them so I could leave a report
They were not supposed to handle or touch stimulus checks
But they put my 2 stimulus checks in my ssi causing me to owe social security money
Oh and I have $6000 just missing i didnt know I was supposed to even have
Faced homelessness because of it
Find ANYONE other then them to handle your money
After KC (initials of my payee) left my money kept going missing
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September 2023 by AJ Waggle
I have been waiting on money since Monday.
I have been hungry and no able to eat. They are in charge of my money but they are making me strave and be homeless when I have $6000 in the bank.
I hope that this get fixed and DCF helps with a investigation on the Payee program at The Break Through house. Feels like Britney spears conservatoryship. Just like Britney and anyone else.
My sister and grandma and grandma assent have made my life very hard and they keep trying to. And it's not far but there fighting a fight they are not going to win.
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April 2023 by Mitties
Just bad news. bills paid late, late rent, overdrawn more than once. Get interrogated when I ask for spending money like I'm a criminal who can't be trusted with their own money. been lied to repeatedly. Nobody ever return phone calls. if I ever ask for information on my account they're looking at me suspiciously asking me why I want to know. Seems like they have different staff every other month. Not recommended. Was waaay better before Kathy left.
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January 2023 by Kimberly Kutina
I love my payee she gets things done
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December 2022 by Linda Mitchell
Goid people
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October 2022 by Chey Pennington
Friendly, honest, helpful. They have vision and patience. Its nice to feel secure with a place that beams with trustworthiness. A true blessing.
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June 2022 by Katte Dorrity
They help me alot wonderful place
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May 2022 by Roger Montgomery
This organization has upgraded it's staff and has a new Director who, along with their very caring staff is striving to provide essential services to people struggling with mental health issues and may also be homeless. This is not an easy task and with a limited budget is even more difficult. The staff presses on every day despite the physical, emotional and intellectual challenges they face every day in hopes of making our world a better place for their clients to live!
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March 2022 by Nicole Beckwith
Nice people and good Service
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November 2021 by JoAnn Howley
I met with Debra a few weeks ago and was very impressed with her. She seemed very caring and competent. The turnover there has been absolutely horrendous and I don't really understand that, but Lindsay has been answering the phone and I have found her to be nice and doing a good job. I have talked twice now with Coleen and believe her to be very competent. She has helped me on both occasions and I'm grateful.
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April 2021 by J.S Tisdale
Deb is great:)
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January 2021 by Tara Strickell
I had $900 saved in my account through the Payee department of Breakthrough house I was homeless and they didn’t even tell me I had money I have $30right now I could touch but they Blatantly said no they won’t let me touch it even though my bills and they are paid off they like to play around their service is crap and The receptionists are disrespectful and rude Deborah herself is impossible to get a hold of I wouldn’t wish Anyone to have their services I don’t know about everything Breakthrough house does that main issue is the payee department
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January 2021 by Darwin Law
Well. They will lie to you in your face. And disrespect you. And
No good customer service at all...
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January 2021 by Teri Seldomridge
They are getting better.
