Capitol Federal® Savings Bank is a locally owned, full-service hometown bank. It is praised for having a convenient neighborhood branch. The Oakland staff are exceptional, amazing, professional, courteous, precise, and friendly. They are recognized for their knowledge and for going above and beyond. Customers report never having an issue and express great happiness with the bank. Its service has even inspired customers to buy stock in the institution.
Customer service is wonderful there there's no wait time everybody's prompt and courteous and efficient
September 2025
The customer service department and the individuals I interact with personally and professionally have always been very helpful and pleasant/personable and professional. I seem to contact CS on a regular basis, and they have been so helpful.
January 2024
It's nice to have a branch in the neighborhood with people who recognize you. They all deserve a pat on the back for their friendliness and knowledge. If they get promotions, I'll understand!
