Capitol Federal® Savings Bank is a reliable and customer-oriented financial institution, as evidenced by the positive reviews from its customers. Despite experiencing some account hacking incidents, the bank's professional and responsive staff, including Assistant Branch Manager Aminah Tiller and Fraud Manager Aly Simons, were able to resolve the issues efficiently and maintain the customer's trust. The employees at the Gage Boulevard branch are described as knowledgeable, resourceful, and patient, with excellent problem-solving skills and high-quality security measures. Customers appreciate the friendly, helpful, and efficient service they receive, as well as the genuine relationships the staff seeks to build with those they serve. One long-time customer has had a positive experience with the bank since 1961, never encountering any issues. Another customer, Amina, was praised for her patience, knowledge, and thoroughness in assisting the customer with their banking needs. Overall, Capitol Federal® Savings Bank is praised for its reliable, secure, and customer-focused approach, making it a preferred banking partner for the community.
I recently opened an account with' Cap-Fed and was extremely pleased with the rep that assisted me. She was very informative and efficient
August 2025
Love Cap Fed..convenient Topeka and Lawrence locations..and ATM in several Walgreens when I'm out of town (like Ft. Scott, KS..who knew !) Personable staff.
June 2025
Amazing Bank and extremely friendly and helpful staff! Best Capitol Federal Branch in Topeka.
