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March 2024 by Lauren VanderSchuur
Never has prescriptions ready or started till I get there
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March 2024 by Teri Zaiss
I will not be returning to this pharmacy. After dropping off a prescription for my dog on Monday, I was told it wasn’t in stock but would be ready on Tuesday. After hearing nothing, I called on Thursday to check on the script. I was on hold for an hour before it hung up on me. I went to the store to speak to someone, & was told the medication still wasn’t in stock, & “good luck”. After calling around, another pharmacy had it. I returned to the store to get the written prescription back, only to be told they did indeed have the drug on hand. I told them at drop off & at this time that I would be using goodrx, & that it was for my dog. They then told me that goodrx can’t be used for a dog’s script.Don’t bother trying to call them. Don’t take their word on a medication being out of stock, they aren’t sure. Better yet, find a pharmacy with better customer service.
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March 2024 by kevin
My Rx was ready when I arrived at the pharmacy. However, the female “pharm tech” was unfriendly & indifferent. Unfortunately, I’ve encountered similiar behavior from this person on other encounters @ this CVS.
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November 2023 by Catarina M.
Drive thru is closed more often than open. A complete hassle to get RX. Sometimes they are actually pleasant but usually borderline rude.
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November 2023 by Thomas Z.
Com'on CVS, pay up and get some help in here. Lines and wait times are ridiculously long
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November 2023 by Cyndi C.
I have been on hold for 2 hours scared to hang up!!!! I have epilepsy and need my medication!!!! Only have 2 pills left and it is still processing!!!! Come on I need my medicine!!!!
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October 2023 by Jason McKinzie (mckinie)
They do not fill scripts unless you come into the store to find out why it has been "In processing" for a week. If you call, you will either sit on hold for 30 minutes then the phone system hangs up on you, or someone will pickup and then hang up on you. Have been trying to get through on phone for DAYS! This has happened more than once unfortunately.
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August 2023 by Michelle
Very poor poor poor customer service at the drive-thru. Shocked that I couldn’t be greeted or even told thank you. My 14 year old has a better attitude and that’s saying a lot.
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June 2023 by Donna Hale
CVS is great! I get all my medications and vitamins there. Everybody is extremely helpful when you can't find something. I recommend them 100%
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June 2023 by Google user
CVS is great! I get all my medications and vitamins there. Everybody is extremely helpful when you can't find something. I recommend them 100%
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February 2023 by Jim Perdue
CVS sucks, use Walgreens if possible!
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November 2022 by Michael C.
Pharmacy hours improperly listed. They close from 1-2 for lunch, which is something they should note in all of their hour listings.
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May 2022 by Tori Moon
No lines
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January 2022 by Ryan S.
Terrible service that doesn't careWe had an appointment and came to CVS. They told us their internet was down so we had to come back later, didn't bother to call us and tell us ahead of time or give any courtesy. We waited about 45 min then called them which took 15 min of hold and they told us we could come back and the computers where working (again why they didn't call and inform their scheduled patients about this is beyond me) so we drive back to wait 30 min in the drive-thru (we where only the second car) then called them on hold for another 15 min which they didn't answer. We left the drive thru to go in and ask if we could just be seen inside because we had work. They told us no we had to go thru the drive thru and we canceled our "appointment" which clearly has a different definition to CVS. No one we talked to was rude by any means but there is a huge lack of general service from this company and we will never return to any CVS.
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March 2019 by Mike P.
Horrible, horrible pharmacy. I have had few good dealings with these guys, and most all of them bad. They lose info, they suddenly have my profile "vanish", they lose insurance info CONSTANTLY, forcing them to call to verify I am insured....they actually got my meds mixed with someone elses. I had my doctor send over prescriptions SIX TIMES in one week and every time they claim no one had. The nurses assistant showed me the data receipt from the request being sent over. I would change companies but sadly this is the craptastic provider the state of Kansas benefit folks set up for our insurance (CVS Caremark). Doing all I can to let them know just how BAD these guys are. AND they are overpriced on EVERYTHING. They make Walgreens look like WalMart! DONT GO!!! If you can go somewhere else, do so! I'd even use the WalMart on Wannamaker before I used these guys.