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March 2024 by deidra stanley
It's a grocery store we like it fine It's usually clean and well stocked. Tonight it was very very cold.
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March 2024 by Haylie Asher
Very rude employees. After spending 250 dollars on food I get approached rudely being accused of stealing a pack of eggs? I keep giving this store a chance because its close to my home but after today, I will no longer be spending my money there. Rather drive out my way than to go back to a store that can’t open more than one lane, then accuse people of stealing. And no didn’t get a “sorry” after checking my receipt and embarrassing me infront of the whole store.
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March 2024 by Alex Deters
Always out of chinese food by 6:00. The other dillons had mice problems in their kitchen and other issues.
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March 2024 by ankeyta white
The lead in the Murphy's cheese department i think her name is cassie or sherries was super helpful she helped me found what I needed was very informative and introduced me to new product great customer service I give her 5 stars
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March 2024 by Katie Whittaker
Its really messed up that your gas station attendant demanded my friends greencard and passport just because shes mexican. She had an id! This was sat 17th 2024, at 7:45-8amThis is disgusting behavior. I really hope this gets rectified. Fast.
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March 2024 by B K
Good mark downs. Best store in Topeka.
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February 2024 by bob newton
Good solid people working there that care about we the shoppers
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February 2024 by Ashley Kay
Nice place to visit
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February 2024 by Burnt Bacon
Convenience is the only way
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February 2024 by Nikki A
I ordered a cake online 4 days before I needed it. When I went to pick it up, they didn't have it and apparently no one had seen the order form.They rushed to make it and I was able to leave after about 15 minutes. It wasn't a very warm day and I even had the cool air going in my car, but as I was midway through the 15 minute trip to my destination, I look over and the icing is MELTING.I have never had such poor quality or service, and I've used Dillons for my celebration cakes for YEARS.I will never again use this location for their bakery. I understand things happen, but blaming the system instead of taking responsibility is unacceptable.
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February 2024 by Julie A
Jennifer R helped me check out my groceries this evenning and she was sharing all of these options for us. Explained Digital Coupons, their Gas point offers. I've been shopping at this store for years and never had an employee openly give me so many details to help me save more. It was such a good experience.Thanks Jennifer! <3
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November 2023 by Conner Morton
Check to make sure you got all your items before leaving the store. They left out items I purchased, and when I noticed after I got home that the item was missing I called customer service, they told me yes we found the item it was paid for and it was not put into a bag and we will leave it in the lost and found for you to pick it up anytime. I asked them specifically if I could come by tomorrow and pick it up instead of driving all the way back that night. Came back the next day just as we talked about and Jennifer at customer service was totally rude and said they do not have the item. I told them the situation and she said I cannot get a replacement item unless I have the receipt with me. That is not what the guy at customer service said. He did not say I needed a receipt he said I just needed to come pick it up. Josephina was the cashier/bagger, she was nice enough and just made a mistake not her fault. I did not get the name of the customer service guy who I called into that night. Jennifer was the person working the customer service desk the next day when I came in, she was totally rude. Called Kroger corporate and filed a complaint.
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October 2023 by Shelley B
I really like Dillons. I think their prices are a little lower. They have a large variety of items, they have good sales, they mail you coupons, and the store is always neat and tidy. I just wish the store at 21st and Urish would bring the salad bar back. Also, they have really reduced the deli, IDK why because it was always very popular. The Chinese Deli is still the same and it's very good.
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September 2023 by LQ E.
Okay store, terrible management.Edit 2023: probably still terrible management but store is awful now. Got grocery pickup and specifically requested every item be placed in a bag. They brought out extra bags. Half my order is still not in a bag.
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August 2023 by Amanda Vazquez
I placed a pickup order at this location and thought I had chosen Brookwood. The manager was kind enough to call me and let me know! I love that their substitutions are always reasonable. Substitutions at other places like WM just aren’t as good. I really feel like they put thought and care into it at Dillons. Very rarely out of anything we need. Pickup is a lifesaver for a busy family with kids and a newborn! Thank you so much!!
