Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car offers car rental locations at airports and in cities like Topeka, with service in over 30 countries. Booking is available online or through their app. Reviews highlight both significant frustrations and outstanding customer service. Some customers report major problems, describing hours of runaround, difficulty reaching rental locations directly, and being sent between multiple offices for exchanges. They note calls often go to a call center instead of the local office. However, many other customers describe a fantastic experience and outstanding, amazing customer service. Staff are frequently called professional, helpful, friendly, knowledgeable, and super friendly. Specific employees are praised for going way over and above to help, explaining everything clearly, and providing honest service, especially during insurance mishaps or when exchanging unsuitable vehicles. This leads some customers to state they will always use Enterprise from now on.

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1. Topeka, Kansas