Factory Direct Appliance offers a large selection of kitchen appliances in a clean, well-lit environment. Customers appreciate the knowledgeable and friendly staff who provide helpful service. Many reviews highlight that the store has a better selection compared to box stores and other appliance retailers, although prices are competitive rather than significantly lower. The store also offers valuable savings on extended warranties compared to manufacturer offers. Overall, it is considered a nice place to shop for appliances, with a focus on customer satisfaction and support.
Very helpful. After going to other places, it was nice to get someone who was knowledgeable in a quiet environment and large selection.
January 2024
They have a much better selection than a box store or even the appliance store I was going to across town. Prices were competitive and the salesperson was very helpful and knowledgeable. I am so glad I found this store.
November 2023
The business is clean, well lit and the help seemed knowledgeable and friendly.From past experience with them I was expecting better prices than at the big big stores. Nope. They were right on par with the competition and their delivery options were $$$.
