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September 2025 by Ravi ilan Clava
Restrooms are easy to find.
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August 2025 by Jessica M
Worst pharmacy in Topeka! They dont notify you if the med is on backorder! They never have the meds in-stock. They dont let you know if theres a manufacturer change. The female pharmacist are extremely rude! The cashiers are slow and most of the time incompetent. I usually have to tell them how to do their job
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June 2025 by christina wilson
Left the pharmacy 6 months ago after 5 years. I’m really not sure why, but about COVID time they all the sudden never have meds ready in less than a week. The excuse is always the same “it didn’t come in on the order.” I still hear about it though even though I left, my husband decided to stay and has gone without heart failure and blood pressure medication for several days because of “it didn’t come in on the order”. Do better or shut your doors Hyvee.
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January 2025 by Cathryne Klise
I submitted a prescription Thursday night for Saturday 10 am pickup. Noon Saturday, it’s not ready. My husband spent an hour at the store waiting for them to fill it. They don’t communicate if something is going to be late or when they receive my prescription if it’s being sent directly from the doctor’s office.
Last year when my son’s doctor prescribed special hypoallergenic formula, I had to reach out to corporate to get the pharmacy to order it because the store told me they don’t do infant formula and didn’t want to honor a coupon through WellRx, the amount the coupon could save us is why the doctor said to order it through a pharmacy. After working with corporate, they did order the formula and take the coupon. But I’m frustrated by the repeated problems and am going to switch to a pharmacy that offers better text communication and meets deadlines.
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September 2024 by Syneva Mullins
Nice place to get groceries. Nice customer service, and open late.
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September 2024 by Jennifer Horan
This place is dangerous. I filled my medication after talking to my doctor. Was told when filling using THEIR system that it was filled and ready Monday. Came in Thursday and was told that nope, not in the system. No refills available. The tech didn’t even go back to check.
Went online and saw that it said it was filled- but assumed tech must be right. Called back to put in the fill and contacted my doctor. I was two days, four doses behind and facing withdrawal because of it.
Called ahead, went in today even though I STILL didn’t receive a text even tho the pharmacist said she had just filled it. Came to pick it up and was told BY THE SAME TECH who denied me Thursday that first it wasn’t in the system, and then that I had “picked it up Thursday”. I had to demand that he look before he found the medication. Which had been ready Monday.
I get jobs are hard and thankless- but this is medication. This is health and sometimes life and death. Do your job, and stop endangering others.
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May 2024 by Jason K
Absolute joke. After being told they'd have my son's inhaler and medication to help him breathe ready in an hour, I get there almost 2 hours later and the head pharmacist proceeds to power trip on me because I expressed my frustration that it still wasn't ready. After a back and fourth she stormed off saying "well we're not going to get to it anytime soon." After refusing to move out of the drivethrough until it was ready she finally said they could have it ready in 5 mins if I'd just move which I did. So in short, I sat there for 30 mins delaying my son's treatment just because she wanted to let me know it would be done on HER time. This is not the type of people that should be in Healthcare.
After all this pettiness, she informs me she doesn't have the Inhaler (which is required for the medication). But refuses to transfer it to Walgreens without the pharmacist at Walgreens calling it in. Walgreens was closed by this time meaning my son had to go to the hospital to get the treatment so he could breathe. Shame on this pharmacy and shame on this pharmacist. Your priorities should be taking care of patients, not power tripping your ego and holding medications hostage. Will be reporting this to the board of pharmacy immediately.
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September 2023 by Karen Morrow
My 96-yr old mother has her prescriptions delivered to Thornton Place. She called me and told me she had not received it, so I called the pharmacy and talked to Paulo. He was very concerned and helpful. He looked it up and said my mother had signed for it. Sure enough, she had received it and forgotten. Paulo was very caring and concerned during the whole process. He reduced my stress level by a ton!
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May 2023 by Rachel Drew
Staff is always incredibly rude, never communicate when there is an issue with your prescription or missing info from the provider unless YOU call them. They always act put put when you want to use good rx to lower your price. They've charged my debit card instead of my HSA card multiple times and always act like it's my fault when it happens.
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April 2023 by Jay R.
Major push for self check out. Switched coffee shop to Starbucks. They have a brick and mortar Starbucks across the street. They drastically reduced fuel saver deals. Highly disappointed in this store and will be now shopping at Sams club or Dillions.
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March 2023 by Ken Morris
Hy-Vee has become my one place to shop for groceries. I've switched my prescriptions to the Hy-Vee pharmacy as they are the lowest cost in town, even when using my GoldRx+ account. The people are why I go to Hy-Vee. They hire the nicest people I've ever met in any grocery store. They are helpful, and enjoy greeting their customers. They always have some of the best deals each week, and the Hy-Vee+ program is an amazing way to get great deals throughout the month. And I guarantee their fuel rewards program beats any program around. I love my Topeka Hy-Vee so much that the trip across town is worth it, even though Walmart and Dillons are closer.Hy-Vee does need a better selection of MSG because it Make S**t Good.(Aside: The GoodRx+ is worth the price, even if you have prescription insurance. GoodRx decimates my employer prescription insurance by leaps and bounds.)
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February 2023 by Amanda Hartz
I just want to thank this pharmacy for always being so helpful and going above and beyond. We have some medical issues within our family and frequent this pharmacy often, they are always accommodating. There maybe times when they are busy, but they always provide the same great service. They are all great, but I would like to mention Scott, who just went above and beyond to fill a needed prescription insurance wouldn’t fill until Tuesday. He set up a discount program and put it through as cash so we could get the needed medication for my daughter. Thanks again Hy-Vee Pharmacy for being a step above the rest!
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December 2022 by Jason V.
It is pricey in some areas, several great deals if you hunt for them or look in the add, amazing staff, new and growing store, Starbucks, Wahlburgers, deli. It's fresh and redesigned. Good place to visit, eat, and shop.
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September 2022 by Thomas K.
I like shopping at Hy-Vee. The workers are always pleasant and ready to help. I am handy and use a ride on cart I always am asked if I need help getting groceries in my van. And they take the cart back in. Other places I have to either put groceries in a regular cart and push it out or after placing groceries in my van and then take it back in. The only problem I have had is I get a call the my prescriptions are ready and when I get to the store. I am told it will be 10 to 15 minutes because it isn't ready
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May 2022 by Michelle F.
Once again a little disappointed with some of the staff at Hyvee. They really need to remember that it is an employee-owned business. Went to do self checkout with many hanging plants. It was very hard to tilt the plant so the scanner could read the tag, without not damaging the plant itself. Two monitors were standing at the front of the self-checkout, as is often the case. They were so busy talking to each other they did not notice my struggle and offer to assist. I called their attention and asked if any one of the locations had a scanner gun the young Caucasian man with glasses and very short side haircut simply said no. You think that would have been his hint that I needed help. So I cancelled the check out process at that station and went to a regular check out line. I just find it incredulous that neither one of the monitors picked up on the cues that I needed assistance. Likewise these grocery stores have practically forced people to do self checkout oh, but this is one of the multitude of reasons that people resist and resent it. Put some dang scanner guns at these locations, management please.
