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September 2023 by Carol G.
i have shopped at Jackson's Greenhouse for years. Yearly I purchased the 4-step Ferti-Lomé lawn treatment. I am a Garden Member which gets me a 10% discount on all my purchases. Yesterday I was in to pickup grass seed and a starter fertilizer. I forgot to tell them I was a Garden Club member so I didn't get my discount which would have been a $23 savings. I called back when I realized I didn't get the discount and was told it was too late and it's my responsibility to let them know I am a club member. I called today and talked to their manager and I didn't make any headway with her either. The new owners do not work well with their customers. I feel they could have offered me a credit towards my next purchase in November. I had just spent nearly $400 in the store in a week. There is a greenhouse just down the road that will get my business.
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September 2023 by David A
Great place for all your gardening needs! Owner was rude though because I was looking for my wife and I guess I looked suspicious doing absolutely nothing wrong! Found my wife and took our business elsewhere.
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September 2023 by Sadie
A little stuffy and expensive. Good collection of Cactus though!
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August 2023 by Robert Stambaugh
Went there for Japanese Beatle traps. They had a large stock of them.
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July 2023 by Marlin S
Very friendly staff, great selection of plants especially for the time of year and some seasonal discounts right now.Lots of adorable cats lying around too!
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June 2023 by Angel Heaven
Love this place, I get to just roam around in my happy place. There are so many options and if you have a tight budget you can buy a smaller pot of your favorite plant to help save money.
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May 2023 by Chris Spidell
We have been getting tomato plants from Jackson's for years. We have never had a problem. Until this year. Walked in to get some and noticed how small they were. Got some anyways because we've never had issues with Kackson before.. 6 didn't last 48 hours. 2 others are very weak. The potting they were in fell apart while planting. Never happened before. We are rethinking ever going back.Besides the Owners snubby additude whe we asked about the state discount which apparently they don't honor anymore. Very disappointed by the whole experience. 1st picture is a whole row that is now dead.
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May 2023 by De Buhrle
Jacksons has new owners! Lots of wonderful changes and organization taking place.
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May 2023 by J Morris
Disappointed in customer service. We purchased $2500 worth of trees from Jackson’s. Due to the number of trees we were given a discount. Jackson’s planted them for us about a month ago. The largest and most expensive tree never leafed out and was dead. We went back to replace the tree that died and instead of giving us the same size tree at the discounted price we were given a smaller tree. When we asked about planting it Jackson’s would not work with us to get the tree planted. We would have been charged a second labor and delivery fee. We were frustrated and disappointed at the lack of customer service we received. Next time we will go to Skinners or Home Depot. Customer service is so important these days. The lack of customer service says a lot about the new owners.
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May 2023 by Amber Lee
More tomato varieties than I've seen in my life! Great prices on landscape rocks, house plants, and garden plants. Love this place
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May 2023 by Kim M
It's still the same awesome helpful staff and a more open and not so congested and better parking greenhouse is the same just new owners love this place
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April 2023 by Debbbee Bogowith
I loved the selection and what they have done to the place since new owners took over. But I didn’t like how they made you feel like a criminal. Like they think everyone that’s going to come in there is going to steal! When I’ve never stole anything a day in my life! Also the lady at the register I believe her name was Jenny. She is rude she just checked me out an didn’t tell me my total. Just expected me to slide my card. And she didn’t greet or talk she was too busy talking to a guy standing by her. I’ve been going to this greenhouse for years and never had an issue! Now I will say the owner is nice and greeted us.
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April 2023 by Ellen Mushock
First time since new owners took over. It's wonderfully clean and reorganized. Better parking and traffic flow. Wonderful seed and plant stock. Very friendly and helpful staff.
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November 2022 by Trash Panda
Super helpful staff. Very friendly knowledgeable people, willing to help you with whatever your gardening plans are.
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October 2022 by Bob Amyx
We bought sod today. We were happy with the time we bought sod. Service was reasonable. Price was affordable.