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November 2023 by Bryan Gomez
Very professional staff. Great service, no games, they get the job done quick, worth the price. Highly recommend
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September 2023 by Jillian Shaw
I called ahead to see if I could get a part for my 2013 Camry. They said I could pickup today so I drove 1 hour from Manhattan only to wait 45 minutes all the while the employees weren’t communicating anything with me and then I was told the part was lost.So glad I wasted my gas. Garbage customer service.
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September 2023 by Brett Walker
Have used LKQ for years and years. Have always had great service in several different states and cities.
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September 2023 by Deandre Finch
I purchased a radiator for my Jaguar they found one so they could have it to me in the Kansas City LKQ in two days it’s been 2 1/2 weeks going on three. They said they lost it in transit sales rep I dealt with never returns my phone calls, hard to get a hold of anybody at any of the LKQ’s and constantly be towed. It should be there on this day. He should be there on this day. He should be there on this day and I’m really frustrated.
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July 2023 by datboi1738 bottemtext
Just called trying to look for a rear axle for my Toyota guy wouldn't even look up the part on the computer said they didn't have any of those and then hung up on me when I tried to ask more questions horrible customer service probably would have had more luck going to McDonald's and asking them
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April 2023 by Scott Hastings, Sr
Great prices! Great staff!
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February 2023 by Telo P
Eliezer A. really went above and beyond to get me a part taken care of and ready for freight pick-up. it was the only part available in the country, and just when it seemed nobody was going to work with me, this guy bent over backwards to get it packaged properly, excellent pictures, and extremely quick response times. VERY awesome service! Ask for this guy.
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October 2022 by Lori Collins
My extended warranty uses them. Got a transmission under my warranty in September got it put in how's the bad torque converter. They replace it with another used transmission and it's worse than the first one I got torque converters bad and it's got major shifting problems go to step into it and it bottoms out. Not a happy customer I've been without my truck for 3 weeks now total
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October 2022 by Lori Collins
on my second bad transmission they them and my extended warranty. torque converter bad on both. the second one is worse than the first one. go to pass someone and my truck bottomed out for a few minutes then picked back up.
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September 2022 by Mary Kibbee
Went in to check on a part , good customer service.
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July 2022 by BuckMarley
Purchased a used engine about a month ago. Spoke to a Nathan at LKQ. Very nice on the phone and provided information I was looking for. I asked if the engine had any damage to it that I was purchasing and he reassured it had no damage. The engine was being put in today at the shop and come to find out it has a rod in it. Called LKQ to see if they would cover the labor because I did purchase a 12/12 warranty and the guy who answered did not apologize , gave me no type of reassurance other then confirming my warranty, and could not confirm if another engine had been sent to the shop. The people at the shop said that LKQ said they were sending out another engine "immediately" , but the guy on the phone knew nothing and told me to call Nathan tomorrow and there was nothing he could do. Not satisfied with this service so far at all.
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July 2022 by Kenny Gheen
They took my money and said I could come get the parts the next day they never called I finally just drove up there when the guy said my order had been canceled for no reason. Then he didn't want to give my money back he finally did
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May 2022 by Barb
I was looking for a specific item but unfortunately they don't sell just a part of a windshield washer fluid reservoir, like the cap. You would think that how many break or get lost they would sell just the cap for it. I would have to buy the entire reservoir. And they are not cheap either. But they were very friendly and helpful when trying to suggest somewhere they thout may sell them.
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February 2022 by Kyle Connor
Stay away from there remanufactured 5.3 vortec engines. Piss poor quality on the last 3 purchased.
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January 2022 by Team Helix
Needed a new fender didn't what to pay a fortune lkq got me a new fender at a good price good parts store helpful employees
