-
March 2023 by Dan Horne
Helpful and friendly! Glad we found this shop!
-
December 2022 by andrew taylor
Great experience, very friendly.
-
December 2021 by David Tibbits
Always has what I need
-
December 2021 by Jai B
I love him and his son, gramps all ways help me with a smile and l always received New items. His son used to be my landlord and he was great also.
-
December 2021 by Mark G
Called to look for a part cant say the guy was rude but short, and no real interest to help just disengaged. I am no longer interested to work with this place and found the part elsewhere. In the past have always called Pruitt Appliance who I have dealt with for years and always been competent and helpful.
-
December 2021 by Jack Nimble
I was looking for an uncommon part for my washing machine, they didn't have in stock. The gentleman helping me was informative and professional, I could have had the part ordered or if I would have brought the part with me, he probably could have found something to get me by in the meantime.
-
December 2021 by Tonja Williams
I have done business with company several times over the years. Most of time it has been very good experience. I have a few bad times with them. I will continue to support the small business in our city. I understand the staff their is in high demand and that they are very busy.
-
December 2021 by Ryan Weir
I called to ask if he buys used washers and dryers. He acted like he didn't have time for me and said, "nobody really does that anymore." I got off the phone and called Bates Appliances. Bates is coming out this afternoon to for a pick-up and offered to buy them. I don't mind rude people, but I do have a problem with incompetence.
-
December 2021 by P. C.
We have used this shop several times over the years. I saw the reviews and immediately assumed the lower stars must be because of the man who usually answers the phone. After reading the reviews, I was correct! Let's just say he might not have the best interpersonal skills over the phone, but if you can get past that, he knows his stuff! We have saved a lot of $ with his expertise. And if the part doesn't work, he has exchanged the part for the right one. He may not have time to make you feel all nice and fuzzy, but he seems to know what he's doing. Our experience has mostly been with our washer and dryer.
-
September 2021 by Leon Z.
I needed a thermostat for my 2004 Amanda freezer and he had what I needed and was very helpful. I just described it over the phone and he said he could take care of me. Drove in from out of town and he had a part. Went home and installed the part and it is freezing like a new one.
Thanks Major Appliance Parts
-
January 2021 by Jim J.
Took an ice machine in to get repaired ( an ice machine that was purchased from them used) and was told he didn't have time to work on it and didn't have space for it sounds to me like he is independently wealthy and doesn't need anymore business i will take my business elsewhere
-
December 2020 by Brenda Freeman
They are very helpful and have been able to get whatever part I need. Very pleased.
-
December 2020 by KillaZae
They way overcharge, if i hadn't needed that part as bad I would have left without it.
-
December 2020 by Derrick Weinbrecht
Always helpful, most items in stock and price competitive!
-
December 2020 by Vicki Yates
I called different stores around Topeka in search of a dryer belt for my Kenmore dryer. I called Major Appliance to inquire next. The gentleman answering my phone call was very condescending and rude. Everyone knows that parts for automobiles, machinery, appliances, etc. are hard to get hold of the same day you need it. Often you’re waiting on the UPS guy to bring your ordered part to you days later. So after placing a few calls failing to find my dryer belt, the Major Appliance man did answer my questions, as he laughed at me with an insulting, patronizing tone. And YAY, he probably has my part, but I’m sure not going there!
