Platinum Auto Plaza is known for providing a positive and stress-free vehicle buying experience. Customers praise their friendly and knowledgeable team, including staff members like Jeremy, Juan, Kyle, Preston, and Amanda, who are helpful, not pushy, and easy to work with. The dealership makes the process smooth, often staying late to accommodate customers, and offers options like warranties for peace of mind. Many reviews highlight the transparency of the staff and their willingness to listen to customer preferences, avoiding pressure and lengthy finance discussions. Despite initial doubts from some customers, the team’s efforts to make things clear and comfortable have led to high satisfaction. Overall, Platinum Auto Plaza is recommended for its excellent customer service, helpful staff, and the ability to make vehicle ownership dreams come true. Customers feel confident returning for future purchases, trusting in their straightforward and caring approach.
I had the BEST experience getting my expedition! Jeremy was excellent at his job, got us approved within a couple hours AND stayed late since we were coming from an hour and a half away! Wonderful experience!
February 2025
Best vehicle buying experience I’ve ever had. Their friendly and knowledgeable team made everything easy and stress free. I was able to get a warranty as well and you can’t beat the peace of mind that brings. I would highly recommend these guys, when we replace my wife’s car we will be shopping here.
February 2025
I'm extremely glad after waiting 5 years to get me a truck I finally was able to get one. Thanks to Juan Portillo he made it happen and made my dream come true. Thanks guys. 5 Star service all the way even home pick up I got.
