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“I have been coming here for years and years. Mary who has worked at the post office for over thirty years is retiring and I will miss her. Jerome's last day was today. Lots of change. The mail in the po boxes used to be out by 9:30 am but now it's noon. The workers are trying their best. The changes are hard. But I try to stay positive and grateful”
“My Priority Mail package got caught in a “looping” in the Kansas City KS Distribution Center (just kept going around and around on a conveyer and never to a truck) I went in to the Lyman Road facility to ask about it. Penny kindly took me seriously. Over the next several days Craig kept me posted while John emailed and called Kansas City until someone stopped the conveyer, retrieved the package and sent it on its way. Thank you for your kind and persistent customer service!”
“I drive by a UPS, a FEDex and at least one other USPS just to see Ms Sheryl. She is amazing! Always smiling, friendly, and makes me feel like family everytime i come in. I hope USPS knows how lucky they are to have this woman representing their company!”
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“I am very overwhelmed with my postal service I recently moved to a new location never seen my post man or woman but I received a phone call coming from my home the call was about verifying myself before she even thought about putting mail in my box or handling it over to the person opening the door the postal person went beyond she made sure a check was secured into the right hand it really bought tears to my eyes thank you post person thank you for going beyond.”