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December 2023 by Charles Bainbridge
Advertise 24/7 storage facility climate controlled. 60 winter 80 summer. No lights inside unit making it impossible to see anything on your unit if it is a 10x15 even though incandescent light are on ceiling with no bulbs. Light swith with two plug-ins inoperative as they don't provide any light in the units or electricity. Noone from USA to speak with. There in Bermuda and corporation is somewhere in Pueblo. Co. No phone provided.Read the contract, they guarantee that nothing may work in your unit. Scam artists to say least. BBB = D- and been kicked off BBB for their actions. Call your Sec of State and co.plain if you have issues. Avoid Red Dot like the plague.
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October 2023 by Josh Baker
Gates never locked so not very secure also random numbers work for code gate hopefully they get that fixed soon.
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October 2023 by Justin West
Very simple very nice people to talk to you enjoy the business will do plenty more God bless
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July 2023 by Collin Harris
Storage at its best clean friendly staff and reasonable prices
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June 2023 by Matt Jones
Horrible. The “security gate” is almost always open and even when it’s not, any combination on the keypad allows access. After multiple calls, they still have not fixed the issue.
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May 2023 by Wendy Higgins
I've dealt with a lot of different storage facilities over the years, and Red Dot is at the top of my list for customer service! The whole process was very easy, and every representative I spoke with was very professional. AAA+++!!!
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February 2023 by Kevin Stewart
Very safe place to store your stuff
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December 2022 by Nicole Barnett
Its fenced in a with a personal code for each. My stuff has been safe so far and its a clean surroundings. The reason I'm giving it 2 stars is because they've raised the price significantly more than 3x this year. They want their money or they lock you out right off yet you better pray ahead of time if you think you will ever have the ability to speak to a human being. That's never going to happen. So, be stress about charges and lockouts if you must but be prepared to just go through the motions of taking care of it yourself.
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December 2022 by jay jellison
It was easily accessible from the Hwy and clearly marked as how to enter the property and maneuver around the stage units. Once inside, our unit was clean and in great condition. I would recommend.
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December 2022 by Anthony Sandoval
Had my unit broken into. Thats out of their hands I guess.but the following is NOT.They send emails every 4-6 months letting you know they will be increasing your rate. My rate has increased over 45% in 18 months. Rate increase in October 2020, June 2021, then August 2021, and again February 2022 of about $6 each time. Customer service is hopeless and gives insincere canned responses. "I'm sorry but I dont set the prices". Ive heard that one too many times. TAKE EVERYONES ADVICE AND LOOK SOMEWHERE ELSE. This kind of behavior will continue as long as nobody puts them on notice.In addition to Red Dot constantly increasing their rates, their insurance company Great American Insurance Company has also raised their rates semi annually totally 3 times since I've been a customer. Probably due to all the break-ins that happen here.
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December 2022 by James Hanson
Very secure need code to enter and exit great service great discounts great for short time storage as well as long time storage
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December 2021 by Catie
Do not trust this place. Our climate controlled unit was broken into recently. Inside job if you ask me.
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December 2020 by Joshua Johnson
This locations security is the worst that you could possibly imagine. I had called customer service several times to notify of security issues at the facility ie., black spray paint on cameras, fence cut, gate chain cut and left open. My climate controlled unit which you have to have a code to enter the building to get to was broken into and over $7,000 worth of belongings were stolen. They had notified me that they replaced a lock on my unit but never thought to look at cameras or do anything regarding finding out any helpful information. The Topeka PD said they have had previous issues and there is an open investigation. Even with already knowing they had a unit (mine) broken into nothing has been done to help. I have been speaking to an attorney about pursuing a lawsuit for negligence. Do not trust your belongings to this company! There are way better options.
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December 2020 by James Coffman
Climate controlled. Close to my house.
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December 2019 by Patience Bertelsen
Friendly staff.
