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March 2025 by J B
Great place to find decent cloths and spices etc etc.
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March 2025 by mechelle Reichart
Overall good experience, friendly employees
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March 2025 by Stacy Baker
Always messy & never enough cashiers. The line to checkout can be a 20+ minute wait during busy times.
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February 2025 by Joanna Stone
Clothing selection has gone downhill. Lots of empty racks. Staff was super friendly.
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February 2025 by Avery Lee
It smelled bad when you first walk in and I didn't find what I was looking for.
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January 2025 by Marie
I’ve never seen this store look this bad. I went in today to look for sweaters, it was a pig sty. I used to work at this Ross and it was extremely disappointing to see how messy it was. The entire store needed facing, no loss prevention on duty, nobody working fitting rooms. Clothes falling off the hangers, one cashier for a long line. The hanger racks at check out were overflowing. They had multiple racks from truck being unloaded just hanging out on the floor with nobody putting anything away. I saw a total of maybe 4 employees. This place needs a manager, asap.
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December 2024 by Shannon Lewis
I love Ross. I go often.
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December 2024 by Kyle Crossley
Prices on anything but close are pretty much retail and I returned a watch and a lady at the Front almost wouldn’t return it. I just bought it the same night but I brought it home and had no battery in it. Why would I want to pay four dollar truck battery in an overpriced watch? I was gonna use it if it was ready to go but she looks like she wasn’t gonna return it Looking at me like I’m A crook and I manage a car dealership. I’m not a crook horrible service. I’ll take my money somewhere else from now on..
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October 2024 by Staci L.
I had the most disturbing and unacceptable experience while shopping at Ross Dress for Less in Topeka, KS. As I was doing some shopping after a work event, I was approached by a white woman who asked me, “Why are Black people shopping here in her town?” She continued to spew racist remarks, claiming Black people shouldn’t be there and should avoid certain stores. I was completely shocked and taken aback.
I immediately reported the incident to the staff, expecting support. However, I was met with apathy. The manager told me they were aware of this woman, who frequently harasses customers, including other minorities like Mexicans, and they claimed there was nothing they could do. They excused her behavior, citing potential dementia, rather than addressing the serious harassment I, a paying customer, was subjected to.
What makes this worse is that this woman was not even a customer—she was loitering and harassing people. Yet, the store chose to do nothing to protect their paying customers from this toxic and racist behavior. Instead of feeling safe and supported, I felt helpless, violated, and completely unheard.
As a longtime Ross shopper, this experience has forever tainted my view of the store. No customer should have to endure such an encounter, and I will definitely warn anyone I know who plans to visit Topeka to avoid this store. Until the company takes real action to protect its patrons from harassment, I will think twice before setting foot in another Ross.
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September 2024 by Lisa Simmons
It was a busy Saturday afternoon and we had very little wait in line. We found all of the items we were looking for!
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August 2024 by Jamie Edwards
The group of people in front of us were carrying a gun in plain view and no staff said anything. Won't be going back
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June 2024 by Christopher Kollar
Quality brand name merchandise for a fraction of the retail price. Great customer service and management, Brenda, the store manager is a great person and amazing business person.
Love my new cotton fleece blue sweats. Very comfy and only $12.99 plus tax. Good place to spend my hard earned money! ?
Okay, today I scored a new pair of Brooks running shoes for $50…. How cool is that?
Thanks Ross for the smiles! ?
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April 2024 by Lena Alston
We shop at ross for the children and it's always a great experience because they have everything pretty much most of everything that they like ross ross . Great prices loving it
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April 2024 by Sophie Marie
I love this place, the only complaint I have is they should have perfume testers so I can buy what I already know I like because right now you just have to buy it and hope you like it, if you don't then you have to take it back, I don't want to have to take back ten perfumes, nobody has time for all that, I've got shopping to do!!
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March 2024 by Steve Chapman
A lot of great bargains
