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September 2024 by Daniel
Great bank with nice and helpful staff! Only minor issues over the years with US Bank and never anything that wasn’t resolved.
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July 2023 by Kaye Porter
The people at this bank are wonderful to work with!
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November 2021 by Kyle Akerstrom
Colleen and Joe are great to work with!!!! Helping me out in a difficult time. Thank you ❤️
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January 2021 by The Beatles Rule
Absolutely the WORST place to refinance a loan!Gone are the days of simply walking in and talking to a loan officer and taking care of business at the bank. (most us banks are closed or only have 1-2 staff. Almost ALL loan material is done via email, where YOU have to do all the research and fill everything out yourself.My bf is not internet friendly and this frustrated him immensely that they pushed this to be done electronically. Then you have about 3-4 people dealing with the loan instead of just 1 person locally, Most of the others are from us banks from Minnesota. It tool almost 90 DAYS to finalize our loan. Many factors lead to this-awful customer service(when you could get ahold of someone, most times it was no answer or voicemail, poor communication from the loan officers. If we called they didnt get back to us for a day or two. Guess the drive up window was more important. There was no going over the loan and explaning anything. Just constant emails wanting us to upload a document. There was also a document that needed to be completed through the county clerk office and it was left on US banks desk for a month. We complained many times and the most they could say was"well, yes, it really is taking a long time..."Reported them to BBB and the manager Luke from Minnesota called us and was the only one who apologized. I understand covid has made alot of business short staffed but this was no excuse. Beware of US BANK.
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June 2018 by Kelly Shepherd
The Tellers are very professional and nice. This is the only U.S. Bank location I go to.
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June 2017 by James Coffman
I can get up close to it in my tractor trailer. With almost no walk.
