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September 2025 by david persinger
Thank you Jeff. You went above and beyond for me on a Sunday. Thank you
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September 2025 by Becca Stottlemire
It took twenty minutes and two phone calls to the store (which didn’t actually help) before someone showed up at the pharmacy window. It’s also impossible to call in a prescription refill. My birthday doesn’t exist apparently.
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September 2024 by A
----- Pharm/tech @ Fairlawn pharmacy. was EXTREMELY RUDE, DISRESPECTFUL, and UNPROFESSIONAL
She refused to take ownership of her mistakes (instead placed blame on me, at me directly, literally arguing w/me instead of focusing on performing her job.
She literally spoke & laughed w/ another co-worker every time I started answering her questions to me.
She kept it up until I said "I can get my scripts elsewhere if it's too much of an inconvenience for you to pay attention to the call at hand", and she said "no, I can help you", asking the same questions I already answered.
There's more to it, but that was the start.
I ended up transferring scripts to the 37th & Wanamaker pharmacy after several calls w/absolutely horrible customer service!
37th provided good, professional customer service!
Unfortunately I paid $40 more than planned, & she didn't know why their system was ringing it up higher (& no one to ask). Also, their short hours make it nearly impossible to pu my scripts when needed.
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June 2020 by Cooper C.
I have used this Walgreens for years but it is time to move on elsewhere now. The new pharmacy manager is very unprofessional. Also, the past 3 months, I have requested my refill as usual, get the notification that my prescription is ready to be picked up, drive to Topeka to pick it up (I live 40 miles from town) and then have been told that they only have 5 days worth of my prescription and that I'll have to pick the rest up later. 3 months in a row this has happened. Then recently, I drove to town to pick up my prescription, granted I arrived 10 minutes before closing time but the pharmacy was already closed. This was never a problem until the new pharmacy manager took over. I have heard good things about the Dillon's pharmacy so I will be trying that one.
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October 2019 by redPandasquad 66
Never has sale items in stock
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August 2019 by Daltone Kley
Never has sale items in stock
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February 2019 by Andrea D.
I would like to thank the snot checking me out at the pharmacy drive-thru, she saved me $5 by changing my mind about having my prescription filled at Walgreens vs Dillons.
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July 2017 by William Edds
Pharmacy needs help! Got to the window and was told at 6:45 pm that the Dr had just sent in the script! Knowing him I'm sure he was at home and not placing them that late! Then was told that it would take fifteen minutes to pull an ointment off the shelf? I would rather just hear we don't want to do our job than be lied to😡
