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February 2024 by Shane Beachler
Great place to get taxes done!!
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April 2022 by Sheryl Cornell
The Wamego Office does a great job working with our quirky schedules. Every year our tax situation changes and they are always helping us understand and provide the best return.
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June 2021 by Finnigan Ferguson
Short version: Juliet was beyond rude, she was downright mean. I left with more questions than answers and in literal tears.Long version: I am a first time home owner and I wasn't sure how that would affect my taxes this year, so I decided to set up an appointment at this location. When I made the appointment I asked if there was any special documents I would need and I was told there were not, just bring my ID. I arrived early but ended up waiting on the previous client. I didn't mind waiting, however when Juliet came to get me for my appointment, she was so rude I was completely taken aback. Instead of greeting me in any sort of normal fashion, she decided to just look at me and say, "Well are you coming or not?" I honestly thought she was joking around, but when it came to actually filing my taxes, she was so condescending while speaking to me, I felt entirely belittled. At one point, she scoffed and rolled her eyes when I told her what my job title was, commenting that I was very unprepared for someone in my field (which I'd just like to clarify has nothing to do with taxes or anything even somewhat related, otherwise I wouldn't be at H&R Block in the first place). She ended up needing a document regarding my home purchase, which I expected, despite what I was told on the phone, so I brought every document that I thought could be remotely useful. When Juliet ask for the document, she literally rolled her eyes (again) and let out a sigh in annoyance when I handed her the stack of papers. I apologized and explained that I wasn't sure which documents I would need, to which she responded that she "didn't need my junk mail" while holding up an envelope from my home insurance company. There were so many different instances in this brief interaction that were inexcusably rude. I left in tears. But even with her terrible attitude aside, she failed to explain anything in the filing process and left me with so many questions that I ended up calling the area supervisor in Manhattan to help me understand. All of the people at the location in Manhattan were exceptionally pleasant and helpful. I'm sure other employees here in Wamego are great, but at this point I'd just recommend driving the 15 minutes to Manhattan to get the best service available. I could have done a better job myself filing on TurboTax.
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June 2021 by Larry Wassinger
Julie always takes great care of us...
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June 2021 by doug flint
Good customer service and and very helpful
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March 2021 by Joan Meyer
Service was done in a timely manner yet all questions were thiroughly answered.
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March 2021 by Jeff Wimberly
It seemed fair
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March 2020 by Kelsey Philp
Ridiculously overcharged. Do not recommend if you are on a budget.
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March 2020 by Jeremy Nesbitt
Great customer service
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February 2020 by David Alvarez
Great and friendly people, always.
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January 2020 by Miles Brayton
I like & trust their service.
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April 2019 by Bob Willette
Income tax preparation looks more simplified this year.
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April 2019 by Gymnastics Lover
The lady that does my taxes is so helpful
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March 2019 by Christy Espinosa
The person who does our tax returns is polite and professional. We are not concerned with any mistakes so when we leave her office all is well till next year.
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March 2019 by Gloria Eimers
We are very pleased with our preparer Sharon
