-
March 2024 by Chanell Johnson
I've been coming to 360 Tabacco and Vape, for years. Any time I have been in before it was such a pleasant experience, that is why I tell anyone who asks me if I know any place reliable smoke/vape shop. I always say this shop, and highly recommend. Also, if you make a purchase and/or something is questionable or malfunctioning, all you have to do is call and they are friendly and quick to help. BUT this time was NOT the case.... I was extremely upset and disappointed in how I was treated and talked to yesterday by Alexander. He would ask me a question and before even getting out my answer, he would talk over me, as well as being extremely rude saying " Well then what are you saying??!?!" If he would have taken the time to actually listen to what I was saying he would know. The faces on the other customers were also shocked. I said last time the product I bought went out the owner helped me and was extremely KIND. I did NOT go in here to look for a free hand out, I was honestly expecting to pay for a new item. But after that whole experience I will not be coming back, Alexander proceeded to *scoff* & says " Yeah the owner knows exactly who you are and he ain't dealing with it, and told me not to give you anything so.." *laughs under breath* as I am walking out in shock at how he's spoken to me. I asked him to repeat what he said and he said " You heard me, have a good day *laughs again* So I asked him his name, and he told me " Alexander". This was 3/11 around 4:30-4:40. If you don't believe me, hopefully there is audio or video recordings. I was appalled at the blatant disrespect... I've recommended SO many customers here and if this is the employee who will be helping my friends/family/etc., I will be letting them know.....
-
March 2024 by Miss Watson
The guy was friendly and helpful
-
February 2024 by Tamara Glodowski
Info says they are open on Google when looked them up and went all the way out there and they aren't even open! Sounds like they need to update their info!
-
January 2024 by Tyler Baker
Got a new mod and it was not working at all. Would not hold a charge. I came back in later TK and Damond helped me out and made me glad I shopped at this shop. This is the best vape shop in town with excellent customer service! Thank you guys!
-
January 2024 by vickie norris
They are very nice and helpful. Great knowledge on vapes.
-
November 2023 by J J
They were out of the ceramic coil I needed for my Yocan vape so they guy upsold me some other brands vape that turned out to be garbage and barely produced smoke at full charge. When I told him, he gave me a different Yocan vape to make up for it and assured me that it used the type of ceramic coil I was looking for, just in a different size. Long story short, it doesn't. Now I’m out $40 for useless products that would’ve been cheaper online anyways. I won’t be returning to this shop, certainly not without a refund.
-
November 2023 by Mandy m
Always friendly staff. They don't get annoyed when I ask questions. Huge selections . My go to ?
-
October 2023 by Abby bishop
I'm not too happy... I have bought a few vapes from here. Some were good and some didn't just taste right to me. I went in today to buy one and later tonight I went to blow smoke thru my nose and it straight up smelled like gasoline... kinda upset as I don't have that kind of money to spend on throw away vapes...
-
October 2023 by Ashley Martin
Worker was very knowledgeable and friendly. Definitely recommend it great customer service
-
October 2023 by Dana S.
This company pays employees under the table and also has under age family members working there.
-
October 2023 by Lanie Befort
Love this vape store, which is why this is the only one I go to! Products are always in stock and the customer service is great! Would definitely recommend purchasing all your tobacco and vapes here.
-
October 2023 by Victoria Valentine
Huge selection of disposable vapes and so many flavors it's hard to choose just 1 or 2. They have many different kinds and types of kits, lots of ejuice brands and flavors to choose from along with Kratom and other items
-
September 2023 by Chris Newfelt
Cheapest prices on elfbar disposable vapes I have found in wichita. Friendly and helpful staff. I don't give 5 stars easily but these guys earned it.
-
September 2023 by Chaysen Davis
Best place in town! Tk always knows his stuff and what he is selling. Come to him and he'll hook you up!
-
August 2023 by Seth O
Each person here is patient and has excellent customer service! The biggest selection of disposable vape pens I’ve seen In Wichita 10/10
