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October 2023 by Lynnette C
I won't be going anywhere else with my vehicles. I've only ever received quality labor with top notch customer service. I've never felt ignorant for asking questions or pressured to agree to services that I didn't understand. Good job gentlemen on creating a pleasant automotive experience ?
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October 2023 by Kyle Howard
Quality work and fair prices. I had a vibration issue that was difficult to diagnose. They found it and got it repaired.Service: Steering & suspension repair
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September 2023 by Brandon Sanchez
Awesome place! Owner Gred is very thorough and informative. Communicates every detail of the process with you. Highly recommend!
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August 2023 by Kayla Conner
I would bring my car here again if needed ! Chuck at the front desk was super nice and helpful. He called before they made any decisions and he explained everything. My car was finished in a timely manor.Services: Steering & suspension repair
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August 2023 by Boxxleigh20 G
Not gonna lie when I say they took care of me. Chuck was super nice and informative. 5 stars ^_^
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August 2023 by Brad Johnson
AAA is a great shop with some great people. I've taken multiple cars for repair and general maintenance. They've always explained everything they suggest, but leave the final say to the customer. I've always valued their input and listened, but I take comfort in having control of what is needed. They tell it like it is and shoot straight.
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July 2023 by Daniel Redd
Good guys here. Took care of my issues without any pressure and were very detailed when explaining the problem. I will be back cause good service is hard to find. Glad I found this place.
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May 2023 by Lanelle McKernan
Dependable staff, honest integrity can't be matched. We have used them for several decades and will always recommend this business! New changes to the interior are great! Miss cable options in the waiting room
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May 2023 by Cynthia
My dad took my car in for a shuddering issue that occurred at low speeds with the switch from first to second gear and was told that new tires and wheel alignment would solve the issue plus my vehicle was “riding rough.” I did not think it would, nor that it was rough, but agreed to go ahead. I was incapacitated so could not take the vehicle in myself. After the work was completed, the shuddering issue was still present. I was told to come in to do a test drive to repeat the shuddering. When I came in, Greg, the person my dad was working with, asked me what all the issues with the car were. I explained I was there for the shuddering issue as discussed. He said that my dad brought my vehicle in for a shuddering at 65 mph and rough riding. I explained that was not true. The vehicle being rough riding was something they told us was happening. My dad was very clear that he came in for the shuddering, as that was my only issue, and the shuddering was at low speed and we had no issues with rough riding. He then said maybe there was a language barrier. We are people of color. My dad is of British descent and grew up speaking English, and our household was English speaking and I have a Masters degree in English and so does my mother. At this point, I decided that this was not a trustworthy establishment. I would never recommend them to anyone, nor would I return.Services: Tires
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March 2023 by Shannon Burling
Our truck broke down. Called several places. Noone likes to work on diesels. Mel Hambelton Ford couldn't get it in for a month. Called and talked to Chuck on a Friday. He scheduled us to be in on Tuesday. However they had a chance to get it in on Monday and by Tuesday night we had it back. Thanks Chuck, Greg, and the gang. I'll definitely use you again. Hopefully not too soon. ? Highly recommend giving them a call!! ?Services: Auto engine diagnostic
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March 2023 by Matt F.
Unsatisfactory service, miscommunication, and inconvenience at All American Auto. I took my car to the West 21st location because of a coolant leak. I specifically asked one of the technicians at the desk to come out to my car so I could show him the leak with my flashlight, which was clearly coming from an area on the engine block (NOT the radiator or hoses - they had changed my hoses just a couple of months before, which I explained to him). The tech took my keys, and I left my car there. A day later, a tech who identified himself as the "owner" called me to say that he had pressure tested my cooling system and that he was "sure" that my leak was coming from a hose; and further, that he had seen some "contamination" in my antifreeze. He said that he could fix the leak by tightening a hose and suggested a cooling system flush. I again explained that I was sure my leak originated from the block and not a hose, but he was having none of it and was adamant that he'd diagnosed the problem correctly. I authorized the repairs. Turns out I was right all along - they hadn't even touched the actual problem, which was a leaking oil cooler unit (I checked with a flashlight before I left the parking lot). This amounted to $300 dollars worth of a useless cooling system flush that did not fix the problem. They apologized for the apparent "miscommunication" from the tech who originally looked at my car and replaced the oil cooler unit. When I got my final bill for the repairs, I noticed that the $300 for the flush was still on my bill, in addition to a WAY overpriced oil cooler unit. Will never take a vehicle to this establishment again.
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February 2023 by Don Thompson
These guys are top notch. Greg has taken care of me for the last 35 years and the quality control is excellant. He has always made sure my vehicles have been taken care of at reasonable prices. Nothing is free but he and the staff there has ALWAYS been extremely reasonable. 5 Stars for sure!!!!Services: Steering & suspension repair
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February 2023 by jessica johnson
I went to the 21st location because my driver door would not stay shut. They told me it typically is about an hour of labor and the part if needed. They called me shortly after dropping it off and told me I needed a new latch. That the only way to get it was through the dealer. It was going to cost me nearly $600!! I told them I don’t have that kind of money right now so I cannot have it repaired. He told me I could come get the car in 30 min. I went to pick the car up and he charged me $140.00!!! For taking my door panel off. I was flabbergasted. I didn’t get my door fixed and I was out $140 fricken dollars. Then I have my son in law check around and he can get me the part from Advanced Autoparts for $104…..don’t trust these people. Def don’t think you can take your vehicle in to be looked at and they’re not going to charge you all they can. He should’ve charged me $30 maybe $50 even then. Don’t believe them when they say the part has to come from the dealer!! And get an exact price when u do think you’re just getting a price quote If he had told me it would be $140 I wouldn’t have done it. No one would I’m sure
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January 2023 by Charlee Cyrus
Amazing staff and excellent customer service. My car was fixed in a timely manner and staff even went out of their way to speak with warranty program for me. Would highly recommend!Service: Tires
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January 2023 by Joe W
This shop is a place where you truly get treated with honest authentic automotive care and insight on all your vehicle’s issues. The owner Greg is an Extremely knowledgeable human being, not just a mechanic. He will answer any questions you have about your vehicle or automotive needs. I’ve had my fair share of troubles with vehicles and he’s been there to help me out of a bind on many occasions. I even recall a time I was locked out of my vehicle I called and he came personally to help me out. That man will help even non customers simply out of the goodness of his heart. Don’t ever judge this book by its cover because it’s a shop with an owner and people with many great traits about them. May the Lord light up their life’s.